Temporary Benefits Specialist
Temporary Benefits Specialist
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Job Description
Posting Date
07/03/25Application Deadline
07/09/25Pay Range
$26.45 - $41.10 hourlySalary offers are based on the candidates equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
Job Type
TemporaryDepartment
Human ResourcesAbout the Position
Impact the lives of others by using your analytical abilities to make sound independent decisions within department guidelines in our fast-paced high-performing Employee Benefits and Wellness Division and grow your career with the Maricopa County Human Resources Department!
This is a temporary Benefits Specialist position lasting approximately 6 months in duration. We are seeking a motivated customer-focused and solutions-driven individual to join our team to support the preparation for and through the duration of the Open Enrollment period. As the Benefits Specialist you will respond to employees dependents and providers questions regarding benefit programs eligibility and coverage provisions. You will research and resolve benefit plan discrepancies and verify that benefits premiums and administrative charges are calculated and administered appropriately.
About Us
With more than 13000 employees in more than 50 departments we question the status quo we challenge old assumptions WE make government better.
The Human Resources Department is a diverse group of agile and dedicated HR professionals who provide exceptional customer service by exemplifying the motto Your Partner for Success. By strategically partnering with County Management departments and applicants HR looks for creative outside-the-box solutions to the ever-evolving modern-day challenges that governments face in providing quality services to their citizens.
Join us for your next adventure and explore innovation with Maricopa County Human Resources!
Proud to Offer
Work with a greater purpose
Exceptional work-life balance
Opportunities for growth and development within Maricopa County
Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1
Learn more at Work With Us Maricopa County AZ
We Require
Four years of experience working in benefits administration for a self-funded employer-sponsored group health plan or related field including two years of customer service experience
High School Diploma or GED
We Also Value
Experience working in Human Resources
Experience with self-funded health and welfare benefits
Experience in a phone intensive customer service-oriented environment
Experience with Workday or other HRIS systems
Documented HIPAA training and experience handling confidential material in a healthcare or employment environment
Job Contributions
Provide excellent customer service to Maricopa County employees regarding all aspects of their Benefits and Wellness including medical pharmacy behavioral health dental vision short-term disability life insurance flexible spending accounts health savings accounts voluntary benefits and wellness incentive
Answer incoming phone calls in a phone intensive environment respond to questions from employees providers and vendors regarding the Countys benefits plans including interpreting eligibility plan documents insurance carrier contracts and coverage provisions
Investigate and resolve employee concerns regarding benefits-related matters such as covered benefits eligibility cost etc
Utilize multiple software applications simultaneously including vendors portals and track all actions in the benefits case management and call recording systems
Comply with regulatory financial tax and legal requirements for administering the Maricopa County benefits plans including HIPAA privacy and security
Participate in the annual Open Enrollment processes including planning events answering questions testing and completing assigned variety of Open Enrollment tasks
Verify that benefits premiums and administrative charges are being calculated and administered appropriately
Write clear concise benefits-related material using technical language proper grammar and correct punctuation and tailor these communications to the targeted audience
Complete Benefit Partner tasks as assigned in the Workday system
Working Conditions
Work occurs in an indoor office environment
Tasks require manual dexterity of hands and body to operate office equipment and manage frequent interruptions time pressures high work volumes and multiple complicated and unscheduled tasks
Job includes team-oriented activities and interaction with all levels of County management and personnel and the public
Responsibilities require concentration accuracy ethical conduct and a professional demeanor
Selection Procedure
Only the most qualified candidates will be considered
Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer.
Apply Now!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
