IT Manager
IT Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 95000 - 120000
1 Vacancy
Job Description
At HopSkipDrive our goal is to create opportunity for all through mobility.
Were a technology company that solves complex transportation challenges where there is a heightened need for safety equity and care. Through our marketplace we connect kids older adults or anyone needing extra support to highly-vetted caregivers on wheels. Through our software we solve the biggest transportation challenges facing schools and school districts around the country.
Founded by three moms as a solution to their own transportation challenges weve now facilitated more than five million rides across over 17 states around the country. We continue to expand at a rapid pace making the Inc. 5000 list four times as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M in funding to date.
Who We Are:
Our Information Technology team takes pride in advising our teams ultimately hiring the talent to move our business forward. As a member of this team you will support the business through the following responsibilities:
- Manage and maintain with a deep understanding of all IT infrastructure including networks devices and cloud services.
- Provide technical support to all employees troubleshooting hardware software and network issues.
- Be available for regular in-office visits to our Los Angeles headquarters for regular onsite support and in office events.
- Oversee the procurement deployment and maintenance of end-user devices (laptops desktops peripherals). Manage orders for computer equipment and supplies for new and existing employees
- Manage the IT budget allocating resources and licenses efficiently and tracking expenses.
- Manage user accounts and access control across various systems and applications (shared responsibility).
- Develop and maintain IT policies and procedures.
- Manage relationships with IT vendors and service providers.
- Administer and support communication and collaboration tools (e.g. email video conferencing) (shared responsibility).
- Plan and implement IT upgrades and expansions as the company grows.
- Stay current with the latest technology trends and best practices.
- Provide training and guidance to employees on IT-related topics.
- Troubleshoot and resolve complex technical issues.
- Secure standardize and optimize business processes through technical controls to support governance.
- Document IT configurations and procedures in coordination with IT vendors.
- Availability to support and resolve critical incidents and outages.
Who You Are:
You are a visionary IT leader driven by a passion for leveraging the latest technologies( (e.g. automation AI) to build engage and scale a high-performing IT department. With the following skills you will make a tangible and immediate impact propelling our growth in the technology/SaaS landscape:
Required Skills and Experience:
- 8 years of experience in IT administration with a strong understanding of IT principles and best practices.
- Relevant degree or security certifications.
- Strong skills in managing and troubleshooting network server and cloud environments.
- Proven experience in providing technical support and resolving hardware and software issues.
- Experience with end-user device management and deployment.
- Familiarity with user account management and access control concepts.
- Ability to develop and document IT policies and procedures.
- Experience managing relationships with IT vendors.
- Strong understanding of communication and collaboration tools.
- Track record of successfully planning and implementing IT upgrades and expansions.
- Excellent communication interpersonal and problem-solving skills.
Nice to have experience:
- Advanced experience with Google Workspace Okta and other Cloud/SaaS tools.
- Experience with automation platforms like Zapier and Workato.
- Experience with scripting.
- Project management experience.
- Experience in a fast-growing SaaS environment.
Our Investment In You
We want you to be an owner in our company and share in executing our vision so every full-time employee has equity. In addition we offer flexible vacation medical dental vision and life insurance 401(k) FSA and an opportunity to work for a uniquely positioned VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is proud to operate as a drug-free workplace. HopSkipDrive is also committed to fair and equitable compensation practices. The salary range for this role in Los Angeles California is $95000 - $120000. This position is remote and as such compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidates relevant work experience skill set certifications and specific work location. The total compensation package for this role also includes equity stock options.
HopSkipDrive is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any other protected class.
* This role will be fully remote in California with occasional need to visit the LA HQ Office for events *
Required Experience:
Manager
Employment Type
Full Time
