IT Business Analyst, Senior
IT Business Analyst, Senior
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$ 7769 - 9326
1 Vacancy
Job Description
Description / Position Overview
About the Job: In this position within the Colorado Springs Police Department (CSPD) you will serve as a liaison and senior-level business analyst focused on the management of Software-as-a-Service (SaaS) initiatives. You will play a pivotal role in identifying and implementing technical solutions that meet operational needs while also ensuring compliance vendor oversight and account management.
You will collaborate with CSPD stakeholders to gather requirements design IT solutions and act as the voice of the agency throughout the software lifecycle. This role will focus on improving service quality and ensuring vendor services deliver business value in a law enforcement environment.
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As an IT Business Analyst Senior you will:
- Partner with City IT and CSPD command to identify and document business requirements for new or enhanced technology services.
- Translate operational needs into functional requirements process flows user stories and test cases.
- Serve as CSPDs liaison for SaaS vendor relationships including performance monitoring account administration and contract and IT compliance.
- Evaluate business processes anticipate requirements identify areas for improvement and develop/implement optimized solutions.
- Lead system and workflow analysis to support decision-making and identify technology gaps.
- Facilitate communications across multiple stakeholder groups including command staff IT teams and vendors.
- Conduct and support User Acceptance Testing (UAT) for new system implementations and upgrades.
- Ensure ongoing regulatory and IT compliance in all system integrations and service agreements.
- Participate in the development of training materials and support end-user training initiatives.
- Stay abreast of emerging technologies law enforcement standards and data integration opportunities (NCIC NIBRS RMS).
Knowledge Skills and Abilities:
- In-depth understanding of SaaS platforms business process mapping and requirement elicitation methods
- Strong skills in vendor negotiations service design and solution analysis
- Excellent communication and facilitation abilities
- Experience working across multidisciplinary teams in a complex IT environment
- Ability to balance technical and operational perspectives
- Advanced understanding of law enforcement or public safety systems is highly desirable
- Proficiency with Microsoft Office; familiarity with business intelligence tools preferred
Minimum Qualifications
- Bachelors degree from an accredited college or university with major coursework in a related area of study.
- Five years of full-time professional experience in a related field.*
*Preferred professional experience in government or public safety IT settings.
Education and Experience Equivalency:One year of relevant work experience may be substituted for one year of required education (OR) one year of relevant academic coursework beyond the minimum requirement may be substituted for one year of required professional experience.Preferred Qualifications
- Demonstrated experience managing SaaS deployments in a regulated environment
- Prior experience with IT/business analysis in a law enforcement agency or similar public safety domain
- Familiarity with ITIL or other service delivery frameworks
- Ability to create executive-level documentation and business case analyses
Additional Information
Please contact CSPD Human Resources ator for any questions about this position.
Pre-employment Requirements: The job offer will be contingent upon successful completion of a polygraph examination extensive background check and other pre-employment assessments.
Applicants that have used marijuana or CBD products within 3 months from the date of their application submissionwill not be eligible for hire. More information about the Colorado Springs Police Departments Marijuana Use Policy can be foundhere.
The job offer will be contingent upon successful completion of a polygraph examination extensive background check and other pre-employment assessments.
The background check for this position includes a polygraph examination and fingerprinting.
Equal Opportunity Employer
The City of Colorado Springs is committed to a culture that values our employees unique individual qualities and fosters an inclusive environment where people want to be.
The City of Colorado Springs offers additional compensation depending on the position area of assignment and specific job assignments including shift differential pay differential acting or lead special assignment hazard pay longevity cell phone allowance uniform allowance relocation awards standby call out compensatory time off tuition overtime extra duty incentive holiday premium proficiency and vacation sell back.
NOTE: This job announcement is not intended to include a complete listing of all responsibilities knowledge skills and abilities associated with the position.
The City does not sponsor applicants for work visas of any kind (including but not limited to F-1 H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.
Apply to Join Our TeamCompleting your application in full including the entire work experience section will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.
Applicants may redact information from their resumes certifications transcripts or any other additional application materials that identify the applicants age date of birth or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.
We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page
Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes you may submit another application prior to the positions closing date and time listed in the job posting. HR will review the last application you submit for a position.
The Citys job classifications including physical demands and descriptions can be found on theColorado Springs Class Specifications page
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Required Experience:
IC
Employment Type
Full-Time
