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Job Description
What is the opportunity
As an Investment and Retirement Planning (IRP) Associate you provide direct client and sales support to the Financial Planners Investment and Retirement Planning to enable them to focus on planning advice activities and acquisition of new clients. You contribute to a differentiated client experience by providing value added support and problem resolution. In this role you collaborate with partners across the organization to identify and meet client needs and goals and expand the network of your team. As a member of the Financial Planning Investment and Retirement Planning Team you bring innovative ideas to grow market share and enrich the success of the team.
What will you do
Enable Financial Planners Investment and Retirement Planning by assisting with preparations for client meetings and supporting the fulfilment of simple investment solutions and referrals to appropriate partners
Maintain a superior level of client experience and service with all clients whether they visit our branches or contact us by phone/email
Provide support to client requests act as a point of contact for client concerns and ensure accuracy of documentation with follow-ups as required
Leverage routines to ensure efficient and effective completion of client tasks identifying areas for improvement to realize efficiencies
Maximize opportunities to effectively identify client needs make referrals acquire new investment clients and assets and track and review progress against the teams annual plan
Exercise due diligence in following all policies and procedures and identity/correct areas of operational risk
Support Financial Planners Investment and Retirement Planning with administrative activities and proactive client contact
What do you need to succeed
Must-have
Mutual Funds accreditation (e.g. Investment Funds in Canada or the Canadian Securities Course)
Previous experience in investments
Demonstrated success working in a fast paced environment with the ability to manage competing priorities as well as multi-tasking and problem-solving skills
IT literacy including the Microsoft Office suite of products and digital knowledge
Excellent communication skills including the ability interact with partners effectively in person via email and on the phone
Flexibility eagerness to learn strong personal ethics and a hunger for success
Ability to work both independently and in a team environment demonstrating strong collaboration skills
Nice-to-have
Proven track record of building rapport and developing client relationships
Experience in proactive retail sales
Whats in it for you
We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits competitive compensation commissions and stock where applicable
A world-class training program in financial services
Excellent career development and access to a variety of job opportunities across business and geographies
Leaders who support your development through coaching and managing opportunities
Work in a dynamic collaborative progressive and high-performing team
Job Skills
Additional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.
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Required Experience:
IC
Full-Time