Software Engineer|Python|AI Automation
Software Engineer|Python|AI Automation
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Job Description
Miratech is seeking a talented and experienced Software Engineer with Python and AI Automation to support our AI-powered Contact Center modernization initiatives. In this role you will automate legacy routing systems using Large Language Models (LLMs) cloud-native tools and modern scripting capabilities. Your work will directly impact the customer journey by developing intelligent scalable solutions within highly regulated industries
Responsibilities:
- Automate existing contact center routing systems using AI agent technologies.
- Design and implement cloud-native automation solutions using Python and LLMs.
- Leverage AWS or Azure services such as storage compute and serverless functions to build scalable solutions.
- Collaborate with cross-functional teams to ensure high-quality deliverables aligned with business requirements.
- Create and maintain technical documentation to ensure continuity and clarity.
- Provide timely updates to team leads and stakeholders on project progress
Qualifications :
- 4 years of hands-on experience with Python and a strong understanding of data structures and algorithms.
- Solid experience in automation scripting.
- Experience working with LLMs and AI agents (e.g. prompt engineering API integration).
- Over 3 years of hands-on experience with Cloud platforms such as AWS or Azure including compute storage and serverless services.
- Strong understanding of SDLC and CI/CD best practices.
- Excellent communication skills with the ability to collaborate effectively in a team environment.
- Self-starter with strong analytical and problem-solving skills.
Nice to have:
- Experience with Bedrock
- Contact Center knowledge (Genesys Engage Amazon Connect)
We offer:
- Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package including health insurance and a relocation program.
- Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
- Growth Mindset: reap the benefits of a range of professional development opportunities including certification programs mentorship and talent investment programs internal mobility and internship opportunities.
- Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment: be a part of a dynamic global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values: join our sustainable business practices focused on five pillars including IT education community empowerment fair operating practices environmental sustainability and gender equality.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
