Care Team Supervisor
Care Team Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Purpose
To ensure our Care Professionals and clients receive the appropriate support and a consistently high-quality service.
Key Responsibilities
Schedule and manage day-to-day care visits including short-notice changes due to sickness or availability
Conduct Care Professional support visits and ongoing competencies
Create update and audit client care plans and support with digital care planning
Handle client enquiries consultations and manage the care journey
Maintain accurate records using Home Insteads systems and People Planner
Coordinate and conduct Care Professional and client introductions
Build and maintain positive relationships with clients families and healthcare professionals
Mentor and support Care Professionals
Maintain regular contact with both clients and Care Professionals
Participate in the on-call rota
Carry out client visits as required
Uphold Home Insteads policies including Equality Diversity and Equal Opportunities
Qualifications :
Essential Criteria
NVQ Level 3 in Health & Social Care or willingness to work towards it
Previous experience in the care sector delivering a wide range of personal care services
Supervisory experience working with MAR charts and medication administration
Strong understanding of relevant health and social care legislation and regulations
Excellent communication and relationship-building skills
Confident using care management technology and supporting others in its use
Strong IT skills including Microsoft Office or Google Suite and virtual platforms
Full UK driving licence and access to a vehicle
Organised adaptable and committed to delivering exceptional service
Ability to maintain confidentiality and adhere to current data protection standards
Additional Information :
What Were Looking For
Were seeking someone who is:
Driven to achieve results and maintain high quality
Adaptable to change and responsive in a fast-paced environment
Customer-focused and passionate about care
A confident influencer and effective communicator
A team player who thrives on collaboration
Eager to learn and embody the values of Home Instead
Why Join Home Instead
Be part of an award-winning organisation known for quality care
Work in a supportive and friendly team environment
Competitive salary and opportunities for progression
The chance to truly make a difference in the lives of others
Ready to take the next step in your care career Apply today and help us continue delivering care that changes lives.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
