Quality Analyst Coordinator
Quality Analyst Coordinator
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1 Vacancy
Job Description
Position Overview
At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Quality Analyst Coordinator within PNCs Quality Analyst Coordinator organization you will be based in Rocky Mount NC.Expected Job responsibilities:
Work on multiple Data Remediation projects.
Perform reviews to remediate incorrect/missing data elements from accounts.
Meet/Exceed project production and quality goals.
Learn the tools/systems and processes associated with each project.
Identify problems and communicate to Project Leads/Quality Review Managers
Skills:
Strong Analytical and Critical Thinking
Ability to multi-task
Accuracy and Attention to Detail
Strong Communication skills (Oral and Written)
Flexibility and Adaptability
Prioritize Tasks
Data Entry Skills
Microsoft Office Experience
Job Description
- Supports the development and continuous improvement of the quality management system.
- Generates reports for distribution to various users in the organization customers or suppliers.
- Participates in supplier quality improvement initiatives; works with suppliers to develop and improve incoming quality levels.
- Assists in conducting quality analysis; identifies systemic issues facilitates effective root cause analysis and corrective actions.
- Provides conclusions and recommendations for issues and/or continuous improvement projects.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.
Preferred Skills
Change Management Corporate Governance Data Analytics Process Efficiencies Process Improvements Risk AssessmentsCompetencies
Accuracy and Attention to Detail Analytical Thinking Customer Support Policies Standards and Procedures Data Gathering and Reporting Internal Controls Quality ManagementWork Experience
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3 years experience. In lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.Education
AssociatesCertifications
No Required Certification(s)Licenses
No Required License(s)Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.To learn more about these and other programs including benefits for full time and part-time employees visitYour PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.
California Residents
Required Experience:
IC
Employment Type
Full-Time
