Intern - Digital Health & AI Integration
Intern - Digital Health & AI Integration
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Job Description
Overview
Digital Health & AI Integration Intern Consumer Innovation & Intelligence
Department: Digital Consumer Growth Team (DCGT) Cone Health
Reports To: Manager Digital Consumer Growth
Location: Hybrid Cone Health Facilities Community Sites and Virtual/Remote Data Collaboration
Cone Healths Digital Consumer Growth Team is seeking a high-capacity intern who thrives at the intersection of digital engagement data intelligence and AI-driven innovation. This hybrid internship role will split its focus between:
1. Direct-to-consumer digital engagement and MyChart activation
2. AI-assisted process improvement analytics and data automation
Interns in this role will not only support Cone Healths enterprise-wide digital health access strategy but will also serve as an innovation acceleratorworking on solutions that automate outreach enhance data visualization and streamline internal workflows to drive faster smarter results across the system.
This is a fast-paced executive-facing internship designed for students who are both people-oriented and data-fluentideal for future leaders in healthcare technology informatics and system-level transformation.
This internship position is a time-limited temporary position with a start date and orientation on 9/15/25. The total number of hours that an intern can work during this timeframe is 250 hours.
Responsibilities
Consumer Engagement & Digital Health Education (50%)
- Deliver in-person and virtual MyChart education helping patients navigate key features (e.g. appointments test results secure messaging eCheck-in and proxy access).
- Support hospital clinic and community events serving as a digital guide for patientsespecially those facing barriers to access such as password resets and account setup.
- Assist in executing culturally tailored outreach strategies particularly to underrepresented communities (e.g. rural southern multigenerational and senior populations).
- Gather and report engagement metrics (activations utilization deltas survey feedback) via Epic Power BI and event dashboards.
Data & AI Integration for Digital Acceleration (50%)
- Collaborate with the DCGT team to identify operational bottlenecks and recommend AI tools or automations to improve digital outreach efficiency.
- Develop dashboards or automated workflows using tools such as Power BI Python Excel ChatGPT API or Microsoft Power Automate to support:
- MyChart impact tracking
- Event planning logistics
- Consumer segmentation
- Executive reporting
- Explore the use of generative AI for digital script creation FAQs virtual assistant prototypes or staff training modules.
- Partner with IT and data analysts to assist in pilot projects around smart automation of MyChart onboarding proxy workflows or predictive reporting.
Qualifications
Strong interest in digital health AI-enabled transformation and human-centered innovation.
- Excellent interpersonal skills and oral presentation ability for engaging with patients teams and leadership.
- Experience with Microsoft Excel PowerPoint and at least one data or automation tool (e.g. Power BI SQL Python Tableau Power Automate).
- Ability to think strategically work autonomously and communicate complex ideas clearly.
Preferred:
- Familiarity with Epic MyChart workflows healthcare data systems or patient-facing technologies.
- Experience with ChatGPT or OpenAI API LMS systems or digital assistant platforms.
- Exposure to customer segmentation consumer research or behavioral analytics.
Required Experience:
Intern
Employment Type
Temp
