Web & Product Manager
Web & Product Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Salary: Competitive Salary & Benefits
Location: Flexible on location Hybrid with occasional travel to properties
With 37 inspiring lifestyle hotels across the UK Malmaison & Hotel du Vin offer unparalleled sophistication tailored service and authentic experiences. Each of our properties tells a unique story combining timeless elegance with modern luxury.
Were looking for a hands-on and detail-oriented Web & Product Manager to lead the performance and optimisation of the digital estate across Malmaison and Hotel du Vin. From booking journeys to on-site content and in-property digital screens youll take full ownership of our website roadmap and help shape a best-in-class guest experience across all digital touchpoints.
This is a key role in our Marketing & Digital team requiring strong technical fluency great stakeholder management and the ability to manage both day-to-day operations and longer-term development priorities.
You will manage the CRM & Loyalty Manager and work closely with external developers agencies and internal teams across marketing IT and commercial to bring digital ideas to life.
What youll be doing as Web & Product Manager:
- Manage the digital product roadmap working with developers and internal stakeholders to prioritise enhancements and fixes
- Own the structure content and promotions across both brand websites using the CMS
- Lead the QA process on all front-end and back-end changes to ensure UX and brand standards are met
- Oversee SEO implementation and performance across technical content and on-page areas
- Identify and resolve UX and UI issues based on data session behaviour and user feedback
- Ensure ongoing digital compliance including accessibility cookie policies and tagging
- Collaborate with marketing brand commercial and operations teams to align website activity with wider business objectives
What were looking for
- Proven experience managing a website or digital product in a B2C environment ideally in hospitality retail or travel.
- Confident working with CMS platforms (e.g. WordPress Sitecore Umbraco or custom systems)
- Strong working knowledge of GA4 and web analytics tools.
- Solid grasp of SEO best practices and their impact on performance.
- Comfortable working with development and design teams across technical and creative briefs.
- A practical problem-solver with strong project management skills and attention to detail.
- Experience managing or mentoring others with a clear ability to lead and prioritise workload.
- Strategic and results-oriented with a passion for driving brand growth and revenue through innovative marketing tactics.
- Ability to work collaboratively with various departments and stakeholders fostering strong relationships internally and externally.
- Strong organisational skills and attention to detail with the ability to meet deadlines in a fast-paced environment.
About You
Benefits
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison Hotel du Vin with rooms available from 65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeshipprogrammes that support you in developing your career.
- High Street Discounts on a range of high street shops experiences holidays and much much more.
- Cycle to work scheme save up to 40% on a wide range of bikes.
- Referral schemes that pay up to 1500 (just for getting your mates jobs!)
- We also offercomplimentary stayson your 1st 3rdand 5thanniversary with Dinner Bed & Breakfast.
- Employee Assistance Programme free confidential advice available 24/7 to you and your family.
Plus on completing your probationary period you will be provided with:
- Private Medical Healthcare.
- Bonus Plan based on clear and transparent KPIs.
- Critical Illness cover.
- Life Assurance.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round.
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested Click Apply Now
Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race sex disability religion/belief sexual orientation or age.
Required Experience:
IC
Employment Type
Full-Time
