DescriptionJOB SUMMARY:
A VLT Floor Attendant is a key customer service provider on the gaming floor. They service and build relationships with our players.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Responsible for making change for guests on the floor
- Instructing guests in playing games and fixing minor paper and coin jams.
- Filling of coin in the gaming terminals when they require it.
- Rendering of hand pays and Jackpots to guests.
- All other duties as assigned.
EXPERIENCE/QUALIFICATIONS/SKILLS/REQUIREMENTS:
- Must be 100% customer service focused possess good interpersonal skills & be able to work in a fast paced & demanding environment.
- Must take two-hour training class for all Video Lottery terminals and become knowledgeable about how to play all games offered here.
- 1-year Customer Service a plus!
- Must be able to stand/walk/ sit for extended periods.
- May be exposed to working in a noisy smoke/secondary smoke environment.
- Must be at least 21.
- Must be able to obtain and maintain appropriate licensing.
- Must be able to pass a background investigation.
EDUCATIONAL REQUIREMENTS:
High School Diploma or equivalent.