Senior ServiceNow Developer
Senior ServiceNow Developer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Role
We are seeking a Senior ServiceNow Developer who will also serve as a strategic product leader for our ServiceNow platform. In this hybrid role you will not only drive hands-on development but also help define and execute the platform roadmap in partnership with the platform owner and key stakeholders. Modernas ServiceNow environment is undergoing a major transformation from cleaning up technical debt and simplifying complex customizations to rebuilding core ITSM modules and fully leveraging our investments in ITOM SAM HAM and HRSD. You will play a critical role in modernizing and scaling the platform using out-of-the-box capabilities regulatory best practices and data-driven insights. This is a unique opportunity for a technically strong developer who thrives on ownership collaboration and platform strategy.
Heres What Youll Do
Serve as both technical expert and product strategist for the ServiceNow platform.
Lead the rebuild of ITSM modules (Change Incident Problem) using OOTB best practices and regulatory standards.
Partner closely with the platform owner to define and drive the platform roadmap and simplification strategy.
Reimplement Change Management on OOTB with templated workflows and audit-readiness.
Support the rollout of our CMDB implementation including Discovery Axonius payloads and future Service Mapping.
Rebuild the Service Portal to improve usability and align with best-in-class design and UX.
Drive the implementation of Knowledge Management following scalable support-centric models.
Build and enhance Service Catalog items dashboards KPIs and reporting to provide visibility and measurable value.
Identify underutilized modules (ITOM HAM SAM HRSD) and propose simple scalable solutions to unlock value.
Lead solution design development and integration (REST/SOAP/MID) across internal systems and external tools.
Act as a mentor and coach to other developers promoting standards reusability and governance.
Participate actively in Agile ceremonies backlog grooming and stakeholder demos.
Heres What Youll Need (Basic Qualifications)
Bachelors degree in computer science or equivalent experience (5 years).
6 years of hands-on ServiceNow platform development experience across ITSM and at least one other capability (e.g. ITOM HRSD SAM HAM).
Demonstrated customer-centric mindset with a strong focus on understanding user needs delivering intuitive solutions and providing excellent support to internal stakeholders.
Proven success transforming legacy or heavily customized ServiceNow environments into OOTB-aligned scalable solutions.
Strong scripting skills (Business Rules Client Scripts UI Actions Script Includes).
Demonstrated experience with REST/SOAP integrations and MID server architecture.
Active ServiceNow CSA certification and at least one specialty cert (ITSM App Developer etc.).
Familiarity with CMDB and Discovery setup including identification and reconciliation rules.
Heres What Youll Bring to the Table (Preferred Qualifications)
Experience working in regulated industries (e.g. life sciences pharma/biotech).
Experience with Axonius Service Mapping and configuration item data modeling.
Demonstrated ability to act as a product owner define MVPs and collaborate with business and technical stakeholders.
Experience with portal redesign UX/UI best practices and stakeholder adoption.
Experience leading platform upgrades change control and governance.
Strong communication documentation and stakeholder engagement skills.
A mindset that embodies Modernas values: Bold Relentless Curious Collaborative.
At Moderna we believe that when you feel your best you can do your best work. Thats why our US benefits and global well-being resources are designed to support youat work at home and everywhere in between.
- Best-in-class healthcare coverage plus a suite of voluntary benefit programs to support your unique needs
- A holistic approach to well-being with access to fitness mindfulness and mental health support
- Lifestyle Spending Accounts to personalize your well-being journey
- Family planning and adoption benefits
- Generous paid time off including vacation volunteer days sabbatical global recharge days and a discretionary year-end shutdown
- Savings and investment opportunities
- Location-specific perks and extras
About Moderna
Since our founding in 2010 we have aspired to build the leading mRNA technology platform the infrastructure to reimagine how medicines are created and delivered and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.
By living our mission values and mindsets every day our people are the driving force behind our scientific progress and our culture. Together we are creating a culture of belonging and building an organization that cares deeply for our patients our employees the environment and our communities.
We are proud to have been recognized as a Science Magazine Top Biopharma Employer a Fast Company Best Workplace for Innovators and a Great Place to Work in the U.S.
If you want to make a difference and join a team that is changing the future of medicine we invite you to visit to learn more about our current opportunities.
Our Working Model
As we build our company we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation teamwork and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn contribute and make a meaningful impact.
Moderna is a smoke-free alcohol-free and drug-free work environment.
Equal Opportunities
Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a persons race color sex gender identity or expression age religion national origin ancestry or citizenship ethnicity disability military or protected veteran status genetic information sexual orientation marital or familial status or any other personal characteristic protected under applicable is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day please apply!
Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories consistent with legal requirements.
Accommodations
Were focused on attracting retaining developing and advancing our employees. By cultivating a workplace that values diverse experiences backgrounds and ideas we create an environment where every employee can contribute their best.
Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at .
Export Control Notice
This position may involve access to technology or data that is subject to U.S. export control laws including the Export Administration Regulations (EAR). As such employment is contingent upon the applicants ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements only individuals who qualify as U.S. persons (citizens permanent residents asylees or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license.
#LI-CK1-
Required Experience:
Senior IC
Employment Type
Full-Time
