Research Program Project Manager - Community Outreach Engagement (Medical Center)

Job Location: 6560 Fannin St Houston TX 77030 (Scurlock Tower)

On site: Monday- Friday 8am-5pm

Preferred Qualifications:

• Master of Public Health (MPH) preferred
• Ability to support COE-led research initiatives and manage both internal and public-facing
• Demonstrated expertise in biostatistics and advanced analytical techniques
• Hands-on experience with R STATA SAS and Power BI for data analysis and visualization
• Proven ability to manage large-scale datasets including data cleaning validation and quality control
• Proficiency in REDCap and ArcGIS for data capture and spatial analysis
• Experience with scientific writing including preparation of abstracts reports and manuscripts
• Familiarity with human subjects research regulations IRB submission processes and HIPAA compliance
• Experience with project management tools and practices to coordinate deliverables across multiple teams
• Ability to manage grant-related reporting budget tracking and documentation for funder compliance
• Experience designing evaluation frameworks to assess project outcomes and support continuous improvement

At Houston Methodist the Research Program Project Manager position is responsible for coordinating processes and a system for matching the research and clinical interest of faculty and/or physicians within Houston Methodist Research Institute (HMRI) and the Physician Organization (PO) and with affiliated institutions. This position is the liaison for the coordination of all current and ongoing activities of the program in relation to the development program products and its collaboration with research and clinical investigators within Houston Methodist (HM) with affiliated and non-affiliated institutions and with industry partners/collaborators and clients. The Research Program Project Manager position will assist in the development and preservation of these relationships in support of projects from pre-clinical to clinical stages of development. This position will provide strategic planning as a liaison assist in maintaining communication and in allocating resources (material and personnel) for all program projects and will maintain an organized and structured process by which activities are documented and maintained in accordance with project needs.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth dignity and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organizations vision fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Coordinates face-to-face discussions between collaborators to encourage effective transfer of ideas and records. Develops and maintains positive working relationships to ensure that collaborators are informed of modifications updates and improvements to projects in a timely manner.

• Serves as an effective liaison between multiple client groups and stakeholders across various levels of management. Communicates results clearly and concisely and provides progress reports in an organized consistent manner.

• Contributes towards improvement of department scores for employee engagement i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Coordinates with CMP staff for the emerging GLP device studies.

• Assists in the preparation and coordination of business development materials and activities for the program. Supports ongoing outreach pilot programs and project management activities of the departments major projects/grants. Assists in writing SOPs and other regulatory requirement documentation.

• Maintains and provides in-services for the HM Faculty Start-Up Guide.

• Provides careful coordination with internal ancillary offices such as technology transfer legal grants and contracts and business practices.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Maintains organized records of successful collaborative projects and participants for all disciplines related to the department/project to be readily available to leadership as well as reporting purposes.

• Coordinates all elements required to translate pre-clinical safety studies (DLP-Good Laboratory Practices) in support of promising medical devices.

FINANCE ESSENTIAL FUNCTIONS

• Understands project objectives information and ideas presented and delineates plans to achieve deliverables in a specific measurable attainable relevant and timely manner to assist the program and its project goals.

• Manages and maintains project-relevant information and documentation needed from project conception to completion as well as maintaining regulatory and milestone (financial) records as required for each study.

• Coordinates with necessary ancillary offices (grants and contracts legal IACUC radiation safety MITIE academic departments etc.) for the financial and regulatory needs of each study.

• Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Develops an inventory of support mechanisms through collaborations and service agreements that may be required for faculty startups such as: elevator pitches market analysis accounting IT incubator space.

• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan (MDP) on an ongoing basis.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelors degree

• Masters or terminal degree preferred

WORK EXPERIENCE

• Three years of experience in a health center (academic or clinical)

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

LICENSES AND CERTIFICATIONS - PREFERRED

• Portfolio Management Professional (PMP)

KNOWLEDGE SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through ongoing skills competency assessments and performance evaluations

• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients physicians family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Strong communication and presentation skills. Ability to conduct effective presentations

• Ability to establish and maintain positive Sponsor project team member and internal relationships

• Strong analytical and interpersonal skills

• Advanced spreadsheet skills (i.e. creating pivot tables performing v-lookups and managing large data sets). Strong word-processing and presentation software skills

• Strong project and time management skills

• Exhibits resourcefulness independent action and judgment that are position appropriate.

• Evaluates selects and acts on various methods and strategies for solving problems and meeting objectives

• Professional handling of exposure to confidential/sensitive information

• Demonstrates flexibility and adaptability in the face of changing demands

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Houston Methodist (HM) is one of the nations leading health systems and academic medical centers. HM consists of eight hospitals: Houston Methodist Hospital its flagship academic hospital in the heart of the Texas Medical Center and seven community hospitals throughout the greater Houston metropolitan area. HM also includes an academic institute a comprehensive residency program a global business division numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall HM employs over 25000 employees. Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.

In 2019 Houston Methodist and its physicians treat more than 6333 international patients from more than 76 countries. Houston Methodist Global Health Care Services consulting and education divisions also provide advisory services and training and development to health care organizations around the world.