School Lettings Assistant/Customer Service Assistant

Community Connector

(Local Key Holder / School Lettings Assistant)

• Are you a community minded individual that wants to help schools fight the funding cuts

• Do you have fantastic time keeping skills and a love for working with people

• Have you been looking for a role in the evenings/weekends to fit around your other commitments

If youve answered an emphatic YES to the questions above then a part time role with us will be just what youre looking for!

Location:

The Grange Academy

London Rd

Bushey Hertfordshire

WD23 3AA

Contract Type:Part time Permanent

Hours of Work: All team members are contracted to work set days per week and MUST be available to work Fridays Saturdays or Sundays.

Shift times will be scheduled between 4:45 and 10:30pm Monday - Friday and anywhere between 7:45am until 12:30am on Saturdays or Sundays (shifts will be a max of 8 hours)

Please note this is a part time role that would offer on average 5-15 hours per week.

Pay: 12.30 per hour

About us
School Space aims to create thriving schools at the heart of thriving communities. We do this by partnering with schools to rent out their facilities to the community. Our spaces are hired by wonderful community groups and the income generated is used by the schools to improve the educational experience and facilities for their students in addition to building stronger connections with the surrounding community.

Why is this role important
Our operation covers over 50 schools (and growing) and we are always seeking like minded people to join our incredible team of 100 part-time Community Connectors the amazing people who open and close our schools whilstensuring our customers receive great service and have all the help they need during their bookings.

Key responsibilities of the role include:

• Opening and closing an assigned school/s in the evenings and weekends - youll be a key holder for the school and will need to remain onsite throughout customer bookings
• Carrying out checks as necessary and light cleaning/tidying after bookings
• Setting up and clearing away of tables and chairs e.g. during exam periods moving exam desk set ups so that our events can run in bare spaces or other similar requirements (training provided)
• Providing great customer service and communicating whats happening at schools to the operations team
  

The Grange is one of our largest schools with amazing spaces such as the Grand Hall. At this particular site we host a wide range of customers including weddings cultural celebrations and other busy and large-scale events. Therefore we are looking for someone who is eager to be highly involved in these events and making sure they can run smoothly in the spaces and support with setting up closing down and cleaning of the areas.

Things youll have done before/have experience in:

• Offered exceptional customer service
• A flexible organised and timely approach to all your work - this helps us to to ensure that our bookings run like clockwork.
• Providing feedback on whats working and whats not - youll be our eyes and ears on the ground at the school and your feedback will be listened to and acted upon.
• Pursuing commitment to a social/community cause - our team are all committed to making the world a better place one way or another - if you think similarly then youll have found a great team of like minded individuals!
  

As this role involves working in schools employment is dependent on a clear enhanced DBS check that we will run.

Training and support:

Youll receive a full training programme to get you up and running at the school followed by regular sessions with team leaders operations managers and the wider School Space team.

School Space Safeguarding Statement:
School Space believes that no child or venerable person should ever have to experience abuse of any kind. School Space is committed to the safeguarding of children and recognises that as an organisation we have a responsibility to ensure all our staff members are trained and supported to recognise safeguarding concerns and that we promote safeguarding best practice. We aim to foster an understanding in each of our team members of their safeguarding responsibilities whilst putting in place procedures to support everyone who uses a school space to safeguard childrens wellbeing and protect them from harm.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion colour national origin gender sexual orientation age marital status veteran status or disability status.

INDHP