Systems Integration Lab Service Manager

At Downer Professional Services (DPS) we are committed to delivering outcomes that put Australias interests first. We work on complex and impactful Defence government and infrastructure projects that shape the future of our nation. Our people are at the core of our success bringing expertise innovation and leadership to critical Defence programs.

Our Technical Advisory and Capability practice and Team Downerserves as one of the Major Service Providers delivering consulting services and Integrated Work Packages across the Department of Defence leveraging innovative approaches such as mission and digital engineering to enable the successful delivery of critical Defence programs.

This includes collaboration with key Defence entities including Defence Digital Group (DDG) National Shipbuilding and Sustainment Group (NSSG) Capability Acquisition and Sustainment Group (CASG) and branches across the Navy Army and Air Force.

We are currently seeking an experienced Systems Integration Lab Service Manager for our consulting services and Integrated Work Packages.

We are seeking candidates with defence industry experience in the follow areas:

• Experience in systems integration lab management or related role
• Proven leadership and team management skills
• Excellent problem solving analytical and critical thinking skills
• A high-level of communication and interpersonal skills to build and maintain relationships
• Experience in Lab resource management safety protocols and compliance requirements

Our work is highly complex and confidential; applicants must be Australian citizens with a minimum NV1 security clearance. Additionally compliance with International Traffic in Arms Regulations (ITAR) requirements may be necessary. In some cases this may impose restrictions individuals who are dual citizens permanent residency or former nationality of specific countries as outlined in ITAR 126.1.

More than anything youll bring a strong work ethic a positive attitude and a commitment to delivering high-quality outcomes for our clients.

About the Role:

The Systems Integration Lab Service Manager is responsible for overseeing the operation and maintenance of a Systems Integration Lab (SIL). This role will ensure the stability integrity and efficient operation of the SIL including its network infrastructure and business applications.

You will work closely with Defence business areas and industry partners to ensure the SIL is secure stable and fit for purpose.

Key Responsibilities:

• Oversee the development implementation and maintenance of Lab procedures processes and best practice support that enables the efficient and effective testing of software and hardware.
• Ensure the Lab environment meets all safety security and compliance standards including data security access control and disaster recovery protocols.
• Control the acquisition storage distribution movement and disposal of SIL assets.
• Collaborate with project managers engineers and external vendors to coordinate integration efforts resolve technical issues and organise efficient logistics movements to unit.
• Collaborate with engineering and logistics teams to ensure all components and subsystems are available and integrated with units according to project schedules
• Collaborate with Senior Leadership Team and security team to continue the completion of the Plan of Actions and Milestones (POAM) and security requirement in order to achieve Authority of Operated status

Our Ideal Candidate

Our ideal candidate will be a natural problem solver and will want to develop their service management career further. The ideal candidate will have:

• Experience in Systems Integration Lab environments and maintaining secure networks
• Knowledge of industry standards and best practices for Lab operations and systems integrations
• Background in logistics management within engineering defence environments with a strong understanding of systems integration and supply chain processes

Key Attributes:

• A high-level of communication and interpersonal skills to build and maintain relationships.
• The ability to liaise at all levels with a diverse range of suppliers and stakeholders and develop written communications reports and other documentation.
• Strong organisational skills and ability to manage competing priorities resources and meet deadlines.
• The ability to use initiative innovation and agility to ensure support to the strategic direction.
• Experience and knowledge of the service management tool JIRA would be beneficial.
• Experience in technical BMS knowledge would be beneficial
• Configuration / asset management knowledge would be beneficial
• Procurement and/or financial management skills would be beneficial.

Required Skills and Qualifications

• Bachelors (or Masters) Engineering or equivalent
• Experience in systems integration lab management or related role
• Proven leadership and team management skills
• Excellent problem solving analytical and critical thinking skills
• A high-level of communication and interpersonal skills to build and maintain relationships.
• Experience in Lab resource management safety protocols and compliance requirements

Why join Downer Professional Services

At Downer Professional Services were not just a workplace were a business dedicated to contributing to the shaping of the future of defence in Australia. As the countrys only sovereign prime were committed to making a real difference in protecting Australias interests.

• Be first in line for future opportunities By joining our talent network youll receive priority consideration for upcoming roles that align with your skills and career goals ensuring you stay ahead of the curve.
• Work on projects that matter Youll have the chance to contribute to career-defining projects that support Australias sovereign capability and national security delivering real impact in Defence government and infrastructure.
• Invest in your growth We believe in continuous learning. Whether its through structured career mapping mentoring training programs or our Summer and Winter Schools for accelerated learning we provide the resources to help you advance in your career.
• Collaborate with Industry experts Youll work alongside highly skilled professionals and leaders in a supportive and collaborative environment where knowledge-sharing and professional development are at the core of what we do.
• Enjoy a range of perks & benefits As part of youll have access to discounted healthcare savings on retail and car purchases and exclusive industry benefits to support your lifestyle.
• Strong veteran support & Inclusion Initiatives We actively support Defence veterans with policies including up to 20 days of Reservist Leave to help you transition while staying connected to service.

Lets connect

If youre interested in future opportunities with Downer Professional Services register your Interest today. Simply apply now and well be in touch as relevant roles become available.

Downer Group is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all backgrounds including First Nations people and those from culturally and linguistically diverse communities.

At Downer Professional Services were not just a workplacewere a business dedicated to contributing to the shaping of the future of defence in Australia. As the countrys only sovereign prime were committed to making a real difference in protecting Australias interests.