Senior Solutions Architect
Senior Solutions Architect
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USD 191000 - 259000
1 Vacancy
Job Description
Why Harvey
At Harvey were transforming how legal and professional services operate not incrementally but end-to-end. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 500 customers in 50 countries strong product-market fit and world-class investor support were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.
Our team is sharp motivated and deeply committed to the mission. We move fast operate with intensity and take real ownership of the problems we tackle from early thinking to long-term outcomes. We stay close to our customers from leadership to engineers and work together to solve real problems with urgency and care. If you thrive in ambiguity push for excellence and want to help shape the future of work alongside others who raise the bar we invite you to build with us.
At Harvey the future of professional services is being written today and were just getting started.
Role Overview
The Senior Solutions Architect at is a critical role that bridges the gap between our product team and client-facing teams. You will be responsible for explaining the technical aspects of Harvey addressing security and architecture questions configuring customer accounts and ensuring seamless integration with our platform. Your expertise will be instrumental in driving upsell opportunities for additional SKUs and our API offerings.
What Youll Do
Collaborate closely with the Go To Market and Customer Success teams to articulate the technical capabilities and benefits of to prospective and existing clients.
Address and resolve customer queries related to security architecture AI technology and platform integration.
Lead the setup and configuration of customer accounts including Single Sign-On (SSO) and other authentication mechanisms.
Work directly with customers to understand their requirements design solutions and ensure successful deployment of the platform.
Assist in the identification and pursuit of upsell opportunities particularly around additional SKUs and API capabilities.
Serve as a technical advisor during the sales process providing guidance on best practices technical feasibility and product alignment with customer needs.
Maintain a deep understanding of s architecture security standards and AI capabilities to effectively communicate with both technical and non-technical stakeholders.
Collaborate with the product team to provide feedback and insights based on customer interactions helping to inform future product development.
What You Have
Proven experience working with enterprise customers including navigating complex buying cycles and aligning with multiple stakeholders across legal IT and executive teams
Strong technical acumen and the ability to explain concepts like LLM behavior security architecture and API integrations to both technical and non-technical audiences
Excellent communication skills with a talent for translating between customer needs and internal teams including Product and Engineering
Demonstrated ability to work through ambiguity prioritize effectively and champion customer outcomes in fast-changing environments
A collaborative low-ego approachyou enjoy working across functions engaging with customers and unblocking teammates
Curiosity about generative AI and excitement to learn about emerging technologies and how they apply in highly regulated industries
Bonus Points
Familiarity with LLM frameworks legal tech or working in high-trust high-compliance environments
Prior experience at a high-growth startup especially in an early Solutions or Sales Engineering role where you helped shape processes and scale customer success
Compensation
The expected range of compensation for this role is between $160000 to $185000
Please find our CA applicant privacy notice here.
#LI-DD1
Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing .
Required Experience:
Senior IC
Employment Type
Full-Time
