My Equity Comp is seeking an experienced and analytical Client Success Manager to join our team and work for one of the leading equity compensation firms in the industry. As a member of our team you will be a part of a well-established company. We take pride in our work culture and appreciate and value our employees as they ARE the business.
We offer an incredible culture a stellar reputation and an amazing team that separates us from others in the industry!
The Client Success Manager is a leader who excels in critical thinking sales and relationship management and is excited to continue a career path in the Equity Compensation world. The ideal candidate will have industry experience and be exceptionally smart analytical and solution-oriented. This job is not a monotonous 9-5 job but more of a challenging (in a fun keep you on your toes kind of way) rewarding career. We are looking for an experienced professional to assist MECs efforts to grow various business lines and to help drive sustainable financial growth by boosting sales and forging strong relationships with clients.
All necessary training on My Equity Comp policies and procedures will be provided.
The Position
Sales Duties and Responsibilities
Respond to clients and lead inquiries/emails promptly
Prepare proposals contracts (MSAs SOWs) and other necessary documents
Follow up on sales leads at all stages
Understand and communicate MECs service offerings and run discovery calls
Relationship Management Duties and Responsibilities
Handle renewal notifications emails and contract amendments
Attend and actively participate in client calls and meetings scheduling as needed
Conduct client business reviews for feedback and improvement opportunities
Pursue identified cross selling and upselling opportunities for MECs services
General Duties and Responsibilities
Manage CRM systems for accurate data entry
Handle general departmental administrative tasks
Communicate with clients for information dissemination and requests
Support the Advocate Program including surveys and testimonials
Assist in marketing efforts including content creation and distribution
Qualifications/Requirements
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Industry knowledge must be proficient in & understandequity comp terminology
Comfortable with a fast-paced environment and sales deadlines
Analytical and Solution-Oriented
Strong work ethic
A high degree of accuracy and attention to detail
Proactive and Independent Workerwith the ability to lead
Proficiency in MS Office (Outlook Word Excel PowerPoint)
Proficiency in using Salesforce
Customer service orientation and negotiation skills
Ability to build rapport and be comfortable selling to senior executives/decision-makers
Ability to interact with internal departments and clients by email/phone/video
Impeccable verbal and written communication skills
A bachelors degree (preferred)
CEP (preferred)
Knowledge of NetSuite a plus
Our employee compensation and benefits package shows how much we value our team!
Salary & Benefits
Pay range: $70k - $120k. Salary commensurate with experience
Full benefits package including annual company cash bonus Medical Dental Vision 401K with match paid vacation and sick time.
Schedule -Remote
Full-time MondayFriday 8:00 am -5:00 pm/9:00 am -6:00 pm (Pacific Standard Time) with flexibility
About MEC
My Equity Comp is a professional service organization which means our employees ARE the business. We provide a fun and relaxed yet professional atmosphere to work in. We want our employees to love coming to work so we do everything we can to create an enjoyable environment and fun atmosphere with our team.
As for our business we are a professional consulting organization that provides services to private and public companies that maintain equity compensation programs for their employees. My Equity Comp provides stock plan administration services to companies that need temporary help or are looking to outsource the stock administration function on a longer-term basis. Additionally MEC has established itself as the industry leader in Section 6039 IRS Form Filing and mass mailing services.
Services Offered:
Administration - temporary coverage or partial/full stock plan outsourcing
6039 Form Filing Form 3921/3922 creation mailing services and IRS filing
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