SDM for AWS Console Services, AWS Infrastructure

AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2) to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization youll support the development and management of Compute Database Storage Internet of Things (IoT) Platform and Productivity Apps services in AWS including support for customers who require specialized security solutions for their cloud services.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Interested in leading a software team that is a critical part of the control plane of AWS Would you enjoy broad yet equally deep scope that impacts all AWS systems globally Are you up for leading the software team that is at the interface of hardware and software

What do we do: AWS Utility Computing Console Services team develops the platforms and tools that support critical AWS control plane and monitoring functions.

What you will do: You will have the opportunity to lead the team that builds refactors upgrades and scales distributed software systems for AWS Console Services. You lead the service development team management and coaching operations technical/business tradeoffs and long term strategy budgeting. You work with senior AWS leadership to plan for the future.

Why its high-impact: Our services ensure that AWS services can control AWS hardware and to monitor this hardware for health and functionality.

Whats the challenge: Our space is fast-moving and has a large number of ambiguous and difficult challenges. You will have a team of highly skilled software developers support from your leadership and youll own your space. You will be responsible for identifying solutions trying ideas given space to fail and iterate to produce products that your customers love.

Who would succeed in this role: Deeply technical leaders who stay close to the customer daily operations employee growth as well as the architecture and design. A leader who can coach their team on developing and operating systems at scale and who reaches out across the organization to enlist input from key engineers to leverage the experience of the broader team. A person who dives deep in to a problem to deeply understand how things work when to make subtle change and when to disrupt the status quo to achieve the right results.

A Software Development Manager in AWS Hardware Engineering Services needs to have key qualities to lead teams and steer successful projects.

Technical Expertise - Strong understanding of distributed systems software development processes architecture at scale data pipelines global deployments system design and cloud proficiency. Global Infrastructure Partner.

People Management/Leadership Skills - Ability to inspire and motivate small member teams. Run 1:1s project checkpoints weekly project review meetings agile ceremonies (daily stand-up planning backlog grooming retro) provide coaching and advocate for promotions. Helping engineers to grow in their career mentoring coaching engineers in the team and organization.

Customer Focus - Understanding of customer needs and the ability to translate them into technical requirements and solutions. Key Product Manager for the team. Building out requirements and have impact on stakeholders through Road Map Vision.

Project Management - Planning through 2025 and beyond execution and monitoring meeting deadlines and delivering quality results. Owner of project communication. Agile Methodology. Daily stand ups. Bi-weekly task planner for team and Sprint planner. Capital project delivery.

Operational Excellence - Strong analytical skills to identify issues evaluate options and bias for action to implement effective solutions. Owns operations and health of systems through dashboard.

Strategic Thinking - Ability to align team goals into broader AWS Hardware Engineering Services. Build out Roadmap into 3-5 Year Vision. Present and connect with leaders in organization and customers on Roadmap. Adjust yearly planning to support overarching Vision. Look for ways to influence cross-functional teams by closely following known and unknown customer needs. Launch and lead project work in other areas to support Vision.

Quality Assurance - Hold high bar for unit integration and pre-prod testing before deploying code changes to production. Showcase deployment safety testing and code inspections to fix errors upstream and downstream.

Innovation - Vision must have aspects of customer features and needs. Anticipating future technology in the pursuit of innovative solutions to enhance product offerings.


Key job responsibilities
- Effectively mentor and manage a team of software development engineers
- Ensure that monitoring systems meet and exceed the requirements from Hardware Engineering Services and from our service owner customers (EC2 S3 EBS et al)
- Drive operational excellence
- Contribute to and lead design architecture process and development discussions
- Argue for the right outcomes with data conviction and diplomacy

A day in the life
An effective SDM for AWS Console Services will coach engineers puts in place excellent closed loop mechanisms drives yearly planning and roadmap sets Director/MBR/Northstar Goals and drives program management excellence through TPMs. This SDM will work closely with the counterparts in Hardware Engineering Services S3 EC2 EBS Annapurna DCO Data Center Automation and other areas in AWS to meet their technical and business requirements.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

- 3 years of engineering team management experience
- 6 years of leading the definition and development of multi tier web services experience
- Bachelors degree
- 6 years of leading the definition and development of distributed systems based micro services system.

- Masters degree

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166400/year in our lowest geographic market up to $287700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.