DescriptionShape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes manage dependencies and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Payments Digital and Design you work to enhance and optimize the way products are delivered to customers. As a key member of the team you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
- Leads end-to-end product delivery processes including intake dependency management release management product operationalization delivery feasibility decision-making and product performance reporting while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firms risk controls compliance and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers ensuring adequate resourcing and liaising with stakeholders and functional partners
- Drive delivery of strategic imperatives within the Digital Product group as well as keeping senior stakeholders informed on whats going on within the business
- Partner with the Product team to define well scoped initiatives with robust business cases and KPIs to track impact
- Shape and keep stakeholders informed of priorities and progress driving cross-functional alignment towards the priorities
- Steer executive meetings agenda and materials providing management insights analyses and updates to drive strategic decisions risk / issue escalations and resolution
- Partner closely with cross-functional leaders across the CIB to align on roadmap prioritization and technology approach
- Partner with Go-to-Market and Product Marketing teams to drive adoption and usage of products
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management in addition to deployment processes and strategies
- Expertise in JIRA PowerPoint Excel and Word
- Strong verbal and written communications skills
Preferred qualifications capabilities and skills
- Proficient knowledge of the product development life cycle design and data analytics
- Previous consulting or business management experience preferred
Required Experience:
Chief