Assistant Store Manager
Assistant Store Manager
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Job Description
Studs is a category-defining ear piercing and earring brand named one of the 10 most innovative companies in retail for 2023 by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool fun and welcoming environment along with a wide earring assortmentall at an accessible price point.
Location: Houston Texas Reports to: Studio Manager
Hourly Rate: $28.50/hour
The Assistant Studio Manager is a key leadership role focused on supporting the day-to-day operations of the Studio and ensuring a consistently exceptional experience for Studss customers. This role serves as the primary partner to the Studio Manager and is expected to step in fully when they are off maintaining consistency in leadership execution and culture.
As part of the Studio leadership team youll help drive revenue coach team members and uphold the standards that define our customer experience. Youll also play an important role in shaping team culture modeling professionalism accountability and our core values. This role is ideal for someone who thrives in a fast-paced customer-facing environment and is ready to lead by example while growing alongside a high-performing team.
Key Responsibilities:
Operational Excellence & Revenue
- Leads day-to-day Studio operations in the Studio Managers absence ensuring smooth execution across all functions
- Manages inventory supply ordering and operational task completion with consistency and attention to detail
- Tracks daily business performance and supports execution of sales strategies to drive revenue and hit targets
- Partners with the Studio Manager to identify and act on trends in key metrics ensuring goals stay on track
- Upholds compliance standards including safety protocols and piercing regulations and escalates issues as needed
Customer Experience
- Maintains a consistent presence on the floor to guide the team and ensure an exceptional customer experience
- Actively supports resolution of customer concerns and models service recovery when needed
- Identifies experience trends and advocates for improvements that elevate the Studio environment
Leadership & Team Development
- Acts as a day-to-day leader for the team setting a high standard for professionalism and accountability
- Provides real-time coaching and clear actionable feedback to support individual performance
- Contributes to team development in collaboration with the Studio Manager
- Reinforces Studss values and fosters a culture of inclusion collaboration and continuous improvement
Requirements:
- 1 year of retail management customer-facing team leadership experience and demonstrated track record of operational excellence
- Available to work 3040 hours/week including weekends and holidays as needed
- Comfortable standing for extended periods (up to 8 hours) and able to lift and move up to 20 lbs
- Comfortable handling chemicals and following all relevant health and safety protocols
- Brings strong judgment a proactive mindset and a bias toward ownership and follow-through
- Thrives in a feedback-rich environment and contributes to a collaborative high-performing team culture
Benefits & Perks
- Comprehensive medical benefits including $0 in-network mental health visits
- HSA (Health Savings Account) or FSA (Flexible Spending Account)
- Dental and vision insurance
- 401k
- Up to $100 of Monthly Lifestyle Reimbursement funds for wellness-related expenses
- Additional mental health resources such as Talkspace and Ginger
- Gender affirmation support services
- Commuter Benefits
- Ample paid time off including three months of paid family leave for all full-time retail employees (biological adoptive and foster parents are all eligible)
- 2 weeks Paid Sabbatical after four years of full-time service
- Trainings performance reviews and ongoing coaching to help you grow professionally
- Discounts on piercings and products (weve got your friends and family covered too!)
- Access to PerkSpot and additional benefits such as pet insurance and extended life insurance
Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity inclusion and equal opportunity without regard to race color gender age creed sex religion national origin disability (physical or mental) marital status citizenship ancestry sexual orientation gender identity and gender expression or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process please e-mail
Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity inclusion and equal opportunity without regard to race color gender age creed sex religion national origin disability (physical or mental) marital status citizenship ancestry sexual orientation gender identity and gender expression or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process please fill out this form.
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Click here for the Studs Privacy Notice for California Applicants.
Required Experience:
Manager
Employment Type
Hourly
