Lms Systems Admin. / IT Project Manager
Lms Systems Admin. / IT Project Manager
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Salary Not Disclosed
1 Vacancy
Job Description
The LMS Systems Administrator / Instructional Technology Project Manager will lead and support the management development and delivery of online education platforms working directly with the Director of Online Education and the Information Management & Technology department.
This position combines instructional technology systems administration database management and Helpdesk-level IT support to ensure smooth operation of all learning management systems (LMS) currently including Blackboard Canvas and GIFS.
The role will lead LMS platform migrations manage technical configurations provide data reporting and integration support and coordinate with faculty administration and IT leadership to ensure optimal system performance and course delivery.
Essential Functions:
- Administer configure and maintain university LMS platforms (Blackboard Canvas GIFS) including user management integrations and upgrades.
- Lead LMS platform migrations and new system implementations.
- Develop and execute SQL queries for reporting troubleshooting and data integration.
- Write basic scripts (PowerShell Python Bash) to automate administrative tasks.
- Provide Tier 2 Helpdesk support for LMS-related issues system access and integrations.
- Collaborate with faculty and staff to support course setup technical training and LMS best practices.
- Coordinate with vendors IT and university leadership to ensure system reliability and performance.
- Monitor system performance and resolve technical issues as needed.
- Assist with training and documentation for end users.
- Participate in continuous learning to stay current on evolving LMS technology tools and practices.
- Utilize the universitys ticketing system to track manage and resolve all assigned service requests in a timely manner.
- Collaborate with other IT and Facilities staff on cross-functional projects and technology upgrades.
Knowledge Skills and Abilities:
- Experience with SQL databases and ability to write SQL queries.
- Experience with scripting languages (PowerShell Python Bash or similar).
- Strong technical troubleshooting problem-solving and customer service skills.
- Experience with Active Directory SSO (SAML) and LMS APIs.
- Ability to manage multiple projects meet deadlines and work both independently and collaboratively.
- Strong verbal and written communication skills.
Minimum Requirements:
- Bachelors degree in information technology Educational Technology Computer Science Instructional Design or a related field.
- 35 years of direct experience administering LMS platforms (Canvas administration strongly preferred).
Highly Preferred:
- Prior experience leading LMS system migrations.
- Experience supporting both Blackboard and Canvas environments.
- Experience with GIFS platform is a plus.
Pre-Employment Requirements:
- Criminal background check
Florida Memorial University is an Equal Employment Opportunity Employer.In compliance with the American Disabilities Act (ADA) those functions of the job that are identified as essential are required to be performed with or without reasonable accommodations. Requests to facilitate the performance of essential functions will be considered.
Required Experience:
IC
Employment Type
Full-Time
