Virtual Case Manager
Virtual Case Manager
Posted on :
04-07-2025
Employer Active
1 Vacancy
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Monthly Salary
45000 - 45000
Vacancy
1 Vacancy
Posted on :
04-07-2025
Job Description
This is a remote position.
Virtual Case Manager / Office Assistant (Nightshift USA Client)
Full-Time 40 hours per week
Offer: Php 45000 per month
Work Schedule: 11:30 PM to 7:30 AM Philippine Time Monday to Friday
Remote Philippines
Ready to Apply
If you re excited about becoming a trusted partner in a high-stakes legal practice while working remotely we d love to learn more about you. Please begin your application by completing a self-paced video interview with Alex our AI profiler which helps us fairly assess your experience communication style and fit for the role.
Note: Applications without a completed video interview will not be processed.
Overview
The client is an attorney with over 15 years of experience specializing in complex accident claims. He has a proven track record of successfully handling cases through both negotiation and trial consistently ensuring that his clients receive the compensation they deserve. Committed to providing personalized legal representation he treats each client as an individual rather than a case number. He understands the stress and challenges clients face after an accident and tailors legal strategies to meet their unique needs and goals. To further support his clients claims he leverages a network of experienced professionals including doctors accident reconstructionists and engineers to build strong evidence-backed cases and deliver the highest standard of advocacy.
As a Virtual Case Manager / Office Assistant supporting a leading personal injury attorney in the U.S. you will own the end-to-end pre-litigation case management workflow. Your role will transform the client experience by ensuring each case progresses efficiently with empathy strategic prioritization and a focus on resolution. You will manage demand letters medical records and insurance negotiations using AI-enhanced tools and structured legal systems to eliminate bottlenecks and improve client outcomes. This is not just administrative support this is an opportunity to take ownership of legal case pipelines drive successful settlements and collaborate with an attorney committed to personalized high-quality representation.
Employee Value Proposition (EVP)
At Remote Workmate you belong to a future-of-work team dedicated to transforming traditional support roles into high-performance strategic partnerships. You will have the chance to collaborate with an experienced legal professional who values your voice and expertise. Your growth will be accelerated by exposure to case management technology structured mentoring and an environment that supports ethical standards professional independence and measurable results. This is more than a remote job it is a career-defining opportunity to help reshape personal injury representation while working from home.
Requirements
Qualifications
- Previous experience in personal injury law insurance defense or related field.
- Understanding of the injury claim process and familiarity with legal systems and terminology.
- Basic knowledge of medical records and their relevance to injury cases.
- Strong organizational skills for managing multiple case files documents and deadlines.
- Excellent verbal and written English communication skills.
- Ability to work independently make decisions and handle a diverse workload with minimal supervision.
- Proficiency in Clio Microsoft Office Suite (Word Outlook Excel) and Adobe Acrobat.
- Research and summarization skills.
- Experience maintaining regular communication using Slack Zoom and phone calls.
- Willingness to adapt and learn continuously.
- Prior experience with wrongful death cases considered an advantage.
Benefits
SMARTe Objectives (First 120 Days)
- Launch an organized Clio-driven case dashboard within 30 days to track the progress of all open cases.
- Maintain a 95% accuracy rate for all case documents demand letters and client records by week 6.
- Complete at least 10 demand letters independently following established legal formats by day 60.
- Achieve a successful settlement or negotiation progress on at least 5 cases per month by day 90.
- Implement a consistent medical records collection workflow using established vendor relationships by day 45.
- Identify and propose 2 process improvement opportunities to streamline case prioritization by day 90.
30/60/90 Milestones
30 Days:
- Launch a validated Clio dashboard and organize at least 15 open cases.
- Complete onboarding with all internal communication tools (Slack Ooma Zoom).
60 Days:
- Own full cycle of demand preparation and submission for at least 10 cases.
- Establish consistent communication processes with clients and insurance contacts.
90 Days:
- Present case closure or settlement data to stakeholders with clear evidence of outcomes.
- Lead a discussion on further optimizing document management and medical records retrieval.
About Remote Workmate
At Remote Workmate we specialize in connecting skilled Filipino talent with offshore opportunities accelerating and forging future-ready careers. We value meaningful long-term relationships over transactional placements ensuring that our professionals become true extensions of our clients teams. We are committed to ethical high-performance staffing solutions and believe that talent deserves opportunities where they can make a measurable impact. Here you can thrive in a culture of transparency innovation and human-centered technology.
Qualifications Previous experience in personal injury law, insurance defense, or related field. Understanding of the injury claim process and familiarity with legal systems and terminology. Basic knowledge of medical records and their relevance to injury cases. Strong organizational skills for managing multiple case files, documents, and deadlines. Excellent verbal and written English communication skills. Ability to work independently, make decisions, and handle a diverse workload with minimal supervision. Proficiency in Clio, Microsoft Office Suite (Word, Outlook, Excel), and Adobe Acrobat. Research and summarization skills. Experience maintaining regular communication using Slack, Zoom, and phone calls. Willingness to adapt and learn continuously. Prior experience with wrongful death cases considered an advantage.
Employment Type
Full Time
Company Industry
Key Skills
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