Sales/ BD Manager
Sales/ BD Manager
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Job Description
- Drive end-to-end sales cycles for international BPO services
- Pitch offerings such as lead generation appointment setting back-office customer support and tech helpdesk
- Identify new business opportunities via LinkedIn Sales Navigator email campaigns B2B platforms cold calling etc.
- Engage with CXOs and procurement heads to close long-term outsourcing deals
- Build tailored proposals and solutions based on client requirements
- Meet monthly and quarterly sales goals and share performance updates with leadership
- Collaborate with internal operations teams to ensure smooth client onboarding and delivery
- Monitor outsourcing market trends pricing strategies and competitor activity
Requirements
Mandatory Skills & Experience:
3 7 years of experience in international business development/sales in the BPO industry
Proven track record of acquiring clients from USA UK Singapore and UAE
Strong ability to sell voice/non-voice support back-office and tech support services
Familiar with email marketing tools CRMs LinkedIn Sales Navigator and B2B platforms
Excellent written and spoken English communication skills
Strong negotiation presentation and relationship-building skills
Preferred Qualifications:
Bachelor s degree (Marketing / Business / IT); MBA is a plus
Understanding of BPO delivery models and pricing
Familiarity with outsourcing SLAs onboarding and contract handling
Benefits
Preferred Skills & Competencies Strong Analytical Skills Ability to work with large datasets and generate insights. MS Office Proficiency Expertise in MS Excel, MS Access, and reporting tools. WFM Tools Exposure Knowledge of Aspect/IEX or any standard WFM tools. Communication Skills Ability to articulate insights clearly. 24x7 Availability Willingness to work in a rotating shift environment.
Education
Graduates
Employment Type
Full Time
