Now Hiring: 12 Call Center Telephone Bankers | Rio Rancho, NM.
Now Hiring: 12 Call Center Telephone Bankers | Rio Rancho, NM.
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54000 - 54000
1 Vacancy
Job Description
Ready to launch your financial services career with a company that values your growth and success
We re hiring 12 Telephone Bankers for our client s Call Center in Rio Rancho NM. In this role youll help customers navigate their financial journeys whether it s opening a new account answering questions about loans or recommending the right savings plan. If youre passionate about helping people great at communication and eager to build your banking knowledge we want to hear from you!
- Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products services and solutions to meet those needs
- Responds to customer inquiries and concerns creating customized solutions
- Sells and fulfills banking products including checking and savings accounts credit cards Certificate of Deposits (CDs) Individual Retirement Accounts (IRAs) and loans
- Identifies client needs for licensed sales functions making referrals to Line of Business partners
- Quotes rates terms and programs for banking solutions
- Manages risk in every business product and service transaction leveraging available tools
Requirements
Required Qualifications:
- Displays passion commitment and drive to deliver an experience that improves our clients financial lives
- Commitment to teamwork and the flexibility to work the schedule including weekends and holidays
- Ability to engage with clients and seek to understand their needs while actively sharing options using plain language building rapport and handling objections
- Comfortable receiving ongoing performance feedback and coaching
- Comfortable with ongoing change and learning new technology/processes
- Minimum of an intermediate level of proficiency with computers
- Self-motivated with excellent organizational skills
- Strong decision-making and problem-solving skills
Desired Qualifications:
- Experience in the banking/financial industry
- Experience working in a call center
- Experience in telephone sales
banking, financial industry, sales, call center, telephone sales
Education
High School Diploma / GED / Secondary School or equivalent
Employment Type
Full Time
Company Industry
Financial Services / Insurance Agencies and Brokerages / Investment Banking
