Healthcare Virtual Assistant for a Clinic in the USA
Healthcare Virtual Assistant for a Clinic in the USA
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40000 - 40000
1 Vacancy
Job Description
This is a remote position.
Requirements
Responsibilities:
Credentialing & Contracting Support
Collect track and manage therapist documents for insurance payor applications
Coordinate with credentialing vendors for submissions updates and directory maintenance
Client Intake & Scheduling
Manage appointment scheduling cancellations and reschedules
Follow up on missed calls appointment requests and referral sources
Update therapist profiles and coordinate new client onboarding
Support psychiatric service scheduling as the clinic expands
Billing Coordination
Perform insurance verifications and address aging reports
Coordinate with billing partners to resolve claims and patient balances
Monitor and secure payment information
Marketing & Referral Support
Match referral data with new patient records for tracking and incentives
Therapist Admin Support
Assist with forms client messaging and intake documentation follow-ups
Send welcome emails and manage therapist-patient communication
The Ideal Candidate:
At least 2 years of experience in U.S. healthcare admin billing or credentialing
Solid understanding of HIPAA and behavioral health compliance
Experience using EHR systems (Valant preferred)
Excellent English communication and interpersonal skills
Tech-savvy and comfortable using multiple platforms
Proactive organized and able to manage multiple priorities independently
Analytical and responsive in fast-paced environments
Benefits
- Attaching your resume is optional but highly recommended to ensure the information in your application form is accurate.
- A Loom video is required as clients may request it during the selection process.
- Be sure to complete the skill set section thoroughly this is crucial for our internal system automation and ensures your application is processed efficiently.
Responsibilities: Credentialing & Contracting Support Collect, track, and manage therapist documents for insurance payor applications Coordinate with credentialing vendors for submissions, updates, and directory maintenance Client Intake & Scheduling Manage appointment scheduling, cancellations, and reschedules Follow up on missed calls, appointment requests, and referral sources Update therapist profiles and coordinate new client onboarding Support psychiatric service scheduling as the clinic expands Billing Coordination Perform insurance verifications and address aging reports Coordinate with billing partners to resolve claims and patient balances Monitor and secure payment information Marketing & Referral Support Match referral data with new patient records for tracking and incentives Therapist Admin Support Assist with forms, client messaging, and intake documentation follow-ups Send welcome emails and manage therapist-patient communication The Ideal Candidate: At least 2 years of experience in U.S. healthcare admin, billing, or credentialing Solid understanding of HIPAA and behavioral health compliance Experience using EHR systems (Valant preferred) Excellent English communication and interpersonal skills Tech-savvy and comfortable using multiple platforms Proactive, organized, and able to manage multiple priorities independently Analytical and responsive in fast-paced environments
Employment Type
Full Time
