Our client is a luxury community offering nature-inspired hospitality resorts in suite wellness relaxation and
recreation experience for both residents and visitors.
Job Summary
We seek an experienced and dynamic Complex Food & Beverage Manager to oversee the strategic and day-to-day operations of all F&B outlets and conferencing facilities across the estate. This leadership role carries responsibility for service excellence financial performance team development and operational efficiency across multiple venues.
Key Responsibilities
Operational Oversight
- Lead and manage all F&B operations across the estate including: Golf Clubhouse Restaurant Restaurant on 18 The Wine Bar Driving Range & Golf X Revivo Caf Events and Conferencing (8 function venues and boardrooms)
- Ensure consistent delivery of service excellence ambiance and culinary standards across all outlets.
- Monitor the quality of food beverages and guest experiences to maintain and exceed brand standards.
- Enforce compliance with health safety and sanitation regulations.
People & Performance Management
- Lead and develop a multi-disciplinary F&B team across outlets.
- Conduct regular training performance evaluations and mentoring to build a high-performance culture.
Financial Management
- Oversee and optimize all cost drivers including cost of sales labor and inventory management.
- Collaborate with the finance team to manage budgets forecast revenue and control expenses.
Event & Conferencing Coordination
- Manage all F&B aspects of corporate functions retreats weddings boardroom service and special events.
- Collaborate with the Events and Sales teams to ensure smooth execution and a world-class client experience.
Systems & Reporting
- Utilize MICROS for F&B POS operations and reporting.
- Interface with Opera for guest billing room charge management and revenue tracking.
Requirements
- Minimum of 5 years experience in a senior F&B leadership role within a hotel resort or golf estate environment.
- Proven experience managing multiple outlets and high-volume events.
- Proficiency in MICROS (F&B POS) and Opera PMS is essential.
- Strong financial acumen with experience managing budgets and cost controls.
- Demonstrated leadership in guest service delivery and team management.
- Excellent communication problem-solving and organizational skills.
- Ability to work under pressure in a dynamic fast-paced environment.
- Hospitality management qualification or related tertiary education is advantageous.