Client Service Associate
Client Service Associate
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description
We are seeking a dedicated Client Service Associate to join our Tampa team. The ideal candidate will be responsible for providing outstanding support to our clients handling inquiries with professionalism and ensuring a smooth and satisfying customer experience. This role requires strong communication skills a customer-first mindset and the ability to resolve issues efficiently.
Responsibilities
Serve as the first point of contact for clients via phone email or in person
Assist clients with account-related inquiries and service requests
Maintain accurate and up-to-date client records in our system
Coordinate with internal departments to ensure timely resolution of client needs
Provide clear and concise information about products and services
Follow up with clients to ensure satisfaction and address any concerns
Identify opportunities for improving client service processes
Qualifications :
Qualifications
High school diploma or equivalent required; associates or bachelors degree preferred
Minimum 1-2 years of experience in a client service or customer-facing role
Strong verbal and written communication skills
Proficiency in Microsoft Office Suite (Excel Word Outlook)
Excellent problem-solving abilities and attention to detail
Ability to handle confidential information with discretion
Team-oriented mindset and a positive professional attitude
Additional Information :
Benefits
Competitive salary ($54000 $60000 annually)
Health dental and vision insurance
Paid time off and holidays
Opportunities for professional development and career growth
Supportive and collaborative work environment
Employee assistance program
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
