Client Service Associate
Client Service Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a proactive and detail-oriented Client Service Associate to join our team in New Orleans LA. In this role you will serve as a key liaison between our clients and internal departments ensuring high-quality service and long-term satisfaction. The ideal candidate will possess strong interpersonal skills a commitment to excellence and the ability to work in a fast-paced environment.
Responsibilities
Serve as the first point of contact for client inquiries and requests
Coordinate with internal departments to ensure client needs are met in a timely manner
Maintain accurate client records and update databases accordingly
Prepare client reports presentations and follow-up documentation
Resolve service issues with professionalism and urgency
Assist in onboarding new clients and facilitating client meetings
Continuously assess and improve service delivery processes
Qualifications :
Qualifications
Bachelors degree in Business Administration Communications or related field (or equivalent experience)
Minimum of 2 years of experience in a client-facing or customer service role
Excellent communication problem-solving and organizational skills
Proficiency in Microsoft Office Suite (Word Excel Outlook PowerPoint)
Ability to manage multiple priorities with accuracy and efficiency
High level of professionalism and attention to detail
Additional Information :
Benefits
Competitive salary: $65000 - $70000 annually
Career development and growth opportunities
Comprehensive health dental and vision insurance
Paid time off and company holidays
Supportive and inclusive team environment
Ongoing training and performance-based incentives
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
