Customer Account Representative
Customer Account Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Reboot Staff is currently seeking a motivated and client-focused Customer Account Representative to join our team in New Orleans. In this role you will be responsible for managing customer accounts maintaining strong client relationships and providing exceptional support to ensure satisfaction and retention. This is an excellent opportunity for someone with strong interpersonal skills and a passion for problem-solving.
Responsibilities
Serve as the main point of contact for assigned customer accounts
Develop and maintain positive relationships with clients
Address customer inquiries concerns and requests in a timely and professional manner
Monitor account performance and ensure service expectations are met
Identify opportunities to enhance client satisfaction and retention
Maintain accurate records of client interactions and transactions
Collaborate with internal teams to resolve issues and support client needs
Qualifications :
Qualifications
Previous experience in customer service account management or a related field
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Problem-solving mindset with a customer-first attitude
Proficiency in Microsoft Office Suite (Excel Word Outlook)
High school diploma or equivalent required; associate or bachelors degree preferred
Additional Information :
Benefits
Competitive salary: $58000 - $65000 per year
Opportunities for career growth and professional development
Supportive and collaborative work environment
Paid time off and holidays
Comprehensive training program
Health dental and vision insurance options
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
