Associate Director of Islander Housing
Associate Director of Islander Housing
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Job Description
Job Title
Associate Director of Islander HousingAgency
Texas A&M University - Corpus ChristiDepartment
Student Life Unit - HousingProposed Minimum Salary
CommensurateJob Location
Corpus Christi TexasJob Type
StaffJob Description
TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11000 students from 47 states and 54 foreign nations. We employ over 1400 full-time and 2000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees including doctoral programs. As a member of the Texas A&M University System TAMU-CC benefits from a range of resources increased visibility and influence and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.
TAMU-CCs beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern attractive and state-of-the-art classroom buildings and support facilities.
Learn more information here!
PURPOSE
The Associate Director of Islander Housing is a key member of the Islander Housing leadership team reporting directly to the Director of Residence Experience while also providing support to the Director of Housing Operations. This role supports both Residence Life and Housing Operations to enhance the residential student experience through operational excellence safety oversight system management and student-centered services. This position supervises both Residence Life Coordinators and Operation Coordinators as assigned manages housing assessments supports StarRez housing management software oversees key and lockout processes conducts safety audits and leads communication initiatives for Islander Housing.
DESCRIPTION
Functional Area 1: Leadership and Support
Percent Effort: 30%
Provide support and supervision to assigned professional and student staff.
Serve as a leadership presence at Islander Housing programs events and crisis response situations.
Participate in leadership team meetings strategic planning and cross-departmental projects.
Serves on-call with other staff assigned for after-hour response.
Participates in planning directing and coordinating operational or procedural matters to meet department goals and objectives
Enforce the terms and conditions of the Student Housing Contract Resident Handbook and all state/federal laws; investigate resolve and/or refer for adjudication.
Works with University Police Department Counseling Center and other campus departments on immediate response to incidents in the residence halls.
Respond to student and parent concerns; refer difficult cases to appropriate personnel
Demonstrate care compassion and follow through with student mental health and roommate related concerns.
Acts as a Mandatory Reporter (Campus Security Authority) as required by the Clery Act
Functional Area 2: Assessment and Evaluation
Percent Effort: 20%
Lead departmental assessment initiatives for Islander Housing including audits surveys and reports.
Develop and analyze assessment tools to measure operational efficiency student satisfaction and program effectiveness.
Prepare monthly semester and annual reports for departmental leadership and divisional assessment efforts.
Functional Area 3: Operational Management
Percent Effort: 20%
Coordinate and oversee the key control system lockout processes and safety audits for residential facilities.
Ensure policies and procedures are followed regarding key issuance collection and security.
Conduct regular inspections and audits to maintain compliance with safety standards and housing policies.
Assist with coordination of Move-In Move-Out and room turnover processes.
Partners with Islander Housing Staff on facility needs preventive maintenance planning and summer transition processes.
Functional Area 4: Technology and Systems Support
Percent Effort: 15%
Support the departments StarRez system; assist with housing processes room assignments reporting and troubleshooting.
Coordinate user access system updates and training for housing staff.
Collaborate with IT and StarRez vendor support as necessary to resolve issues and enhance system functionality.
Functional Area 5: Communication and Outreach
Percent Effort: 15%
Coordinate departmental communications related to Islander Housing (email campaigns website updates newsletters student messaging emergency communication templates).
Partner with Marketing and Communications to ensure alignment with TAMU-CC branding and messaging standards.
Develop and maintain proactive communication plans for key housing processes such as Move-In Move-Out reapplication and emergency response.
QUALIFICATIONS
Bachelors degree in a relevant field.
Eight (8) years of progressively responsible experience in housing operations residence life or related areas.
Additional education may be used as a substitute for the minimum experience requirement:
Masters degree in applicable field with six (6) years of related experience.
Doctoral degree in applicable field with four (4) years of related experience.
Experience managing housing software systems (StarRez preferred).
Strong skills in assessment reporting and data analysis.
Excellent verbal and written communication skills.
Ability to work flexible hours including evenings and weekends as needed.
PREFERRED QUALIFICATIONS
Eight (8) or more years related experience in residence life housing or a university environment working with a student-oriented and service-centered attitude.
Masters degree in Higher Education Administration College Student Personnel or related field.
Experience in key management safety audits and housing operations.
Previous experience supervising professional or paraprofessional staff.
Experience with emergency management protocols in residential settings.
Strong project management skills and ability to balance multiple priorities.
OTHER REQUIREMENTS
This is a 12-month live-in position. The Associate Director is required to live in an apartment on campus. The apartments are furnished and include utilities and wireless internet. Partner and pet policies are available upon request.
Must be able to navigate a flexible schedule due to night and weekend duties as needed.
In the event of a weather-related emergency the Associate Director will assist with departmental and campus evacuation procedures.
BENEFITS (rules policies eligibility apply)
Medical
$0 - $30 per month for Employee Only coverage after university contribution ($920 value).
Up to 83% of premium covered by the university:
Employee and Spouse
Employee and Children
Employee and Family coverage
Dental & Vision
Life Insurance Accidental D&D Long Term Disability Flexible Spending Account and Day Care Spending Account
On-campus wellness opportunities
Counseling Work Life Assistance Financial Resources and Legal Resources
Public Loan Forgiveness
Book scholarships
100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).
Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
Voluntary Tax Deferred Account/Deferred Compensation Plan
8 hours of vacation paid time off every month.
8 hours of sick leave time off every month.
8 hours of paid time off for Birthday leave.
12-15 paid holidays each year.
All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Required Experience:
Director
Employment Type
Full-Time
