People Operations Manager
People Operations Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The People Operations Manager plays a pivotal role in shaping a best-in-class employee experience while ensuring full compliance with all federal state and local employment laws. This role oversees the daily operations of core HR functions including benefits administration compliance employee relations performance management and HR data analytics. The Manager will directly supervise an HR Generalist providing mentorship and guidance to ensure efficient execution of People Operations programs and initiatives that drive engagement satisfaction and organizational effectiveness.
Key Responsibility Buckets:
1. Benefits & Vendor Management
- Serve as the primary liaison with brokers and benefits vendors to ensure optimal delivery and administration of employee benefit programs including HSA Medical FSA Dependent Care FSA Company-Paid Short-Term and Long-Term Disability Voluntary Disability EAP wellness initiatives advocacy services COBRA and life event changes.
- Oversee automated enrollment processes open enrollment cycles and benefits compliance requirements.
- Monitor vendor performance manage renewals and negotiate service terms as needed to maximize value and employee satisfaction.
2. People Operations & Team Leadership
- Supervise coach and develop an HR Generalist to ensure efficient day-to-day HR administration and support.
- Drive the continuous improvement of People Operations processes policies and touchpoints across the employee lifecycle to create an engaging and supportive work environment.
- Oversee HRIS management ensuring accurate data entry system integrity and robust reporting capabilities.
- Partner with cross-functional teams to implement scalable HR solutions that align with organizational growth and people strategy.
3. Employee Relations & Workplace Support
- Act as a trusted advisor to managers and employees on workplace matters policy interpretation conflict resolution and performance issues.
- Lead workplace investigations support disciplinary actions as appropriate and promote a culture of respect inclusion and accountability.
- Oversee workers compensation processes unemployment claims handling audits and contesting when warranted.
- Champion employee experience initiatives and recognition programs that reinforce positive behaviors and align with company values.
4. Compliance Policies & Reporting
- Ensure organizational compliance with all federal state and local labor laws (e.g. ADA FLSA ACA EEOC) and internal company policies.
- Maintain and update employee handbooks labor law postings compliance posters and other regulatory materials.
- Manage accurate employee recordkeeping HR and medical files and oversee the preparation and submission of compliance reports (EEOC ACA etc.).
- Monitor regulatory changes assess impact and implement timely policy updates and manager training to mitigate risk.
5. Performance Management Data Analytics & Strategic HR Support
- Lead the design execution and continuous improvement of performance management programs including Quarterly Conversations Annual Appraisals feedback mechanisms and Individual Development Plans (IDPs).
- Provide managers with guidance tools and training for delivering constructive feedback and driving a high-performance culture.
- Utilize HR data analytics to measure the effectiveness of engagement initiatives benefits programs and retention strategies.
- Develop and deliver dynamic dashboards and actionable reports to inform data-driven decision-making and identify trends and opportunities for improvement.
- Support strategic HR projects such as compensation benchmarking workforce planning and succession management.
Qualifications :
- Bachelors degree in Human Resources Business Administration or related field; HR certification (PHR/SPHR SHRM-CP/SCP) preferred.
- 5 years of progressive HR experience with at least 2 years in a supervisory or managerial role.
- Deep knowledge of benefits administration HR compliance employee relations and performance management.
- Proven experience leveraging HRIS systems and data analytics for reporting and decision-making.
- Strong leadership coaching and project management skills.
- Excellent communication problem-solving and conflict resolution abilities.
Additional Information :
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
