Corporate Concierge (555 Collins Exchange)

As a corporate building concierge for 555 Collins Exchange youll curate memorable exchanges from the moment someone enters our luxuriously charming welcome area. At its core this role embodies all elements of authentic service as you greet coordinate and assist patrons and their guests. As the affable face of this venue youll grow meaningful connections thatll allow people to feel not only acknowledged but a true sense of belonging. 
 
If youre passionate about service and keen to bring your unique flair to an innovative workspace we want to hear from you! 
 
What your day to day will look like:
 
Welcoming Presence:

• Taking ownership of the front desk youll lend your expertise to assisting and coordinating tenants and their guests ensuring seamless working experiences
• Youll allocate facility access via day passes and guide guests on how to make the most of their time with us 
• Assist with arrivals ensuring appropriate security and internet access is readily available 
• Taking pride in cultivating a welcoming environment with the warmth of fresh flowers and efficiency of an organised workspace

Administration:

• Managing the email inbox youll supply timely helpful and thoughtful responses to queries throughout the day
• Allocating and arranging mail/parcel effectively notifying tenants as required
• Scheduling daily bookings and guiding guests to meeting rooms podcast studios or the wellness centre
• Effortless communication with the head concierge fostering a functional and dynamic team focussed mentality

Qualifications :

Are you our successful candidate

• Youve obtained at least 2 years of experience in a high-end customer service environment. Having worked in a 4 or 5-star hotel would be a significant advantage.
• You genuinely enjoy managing client relationships and strive to infuse warmth into every interaction. Your interpersonal skills shine bright in every conversation.
• The ability to maintain your poise in a fast-paced environment is a must. You can handle pressure with grace and continue to deliver gold standard service.
• Your polished written and verbal communication skills ensure clarity and effective interactions.
• Strong time management skills and a keen eye for detail are crucial. 
• A passion and understanding of our product services and brand differentiators 

Additional Information :

Why you should join us: 

• Immerse yourself in a vibrant dynamic and joyous team atmosphere
• Join ranks with some of Australias top organisations certified as a Great Place to Work
• Contribute to a B Corp and certified carbon-neutral organisation committed to making a positive impact on society and the environment
• Achieve a balanced lifestyle through our comprehensive wellness programme and lifestyle fund
• Expand your skillset and career trajectory with our personalised training and professional development offerings
• Support to make a social and environmental impact with paid volunteer leave each year

Join Our Team!

If youre enthusiastic about transferring your hospitality and/or customer service skills to the corporate realm and eager to be part of a vibrant forward-thinking team were excited to meet you.

Keen to join but dont tick all the boxes Apply Anyway!

We understand that skills and potential dont always fit neatly into a checklist. If youre passionate about this role but dont meet every single requirement we still want to hear from you. Your unique experience and enthusiasm could be just what were looking for!
 

At Hub Australia we are dedicated to building a diverse inclusive and equitable workplace. We believe that our strength lies in our differences and we are committed to providing an environment where everyone is welcomed respected and supported. We encourage applicants of all backgrounds identities abilities and experiences to apply as we strive to reflect the communities we serve.

Remote Work :

No

Employment Type :

Full-time