Senior Data/Product Analyst - CRM/Customer Lifecycle (all genders) - Lounge by Zalando
Senior Data/Product Analyst - CRM/Customer Lifecycle (all genders) - Lounge by Zalando
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Job Description
THE ROLE & THE TEAM
As part of Demand Data & Analytics at Lounge by Zalando the Planning Steering and Performance Measurement Team is dedicated to evaluating the effectiveness of our online and offline marketing including CRM initiatives and Customer Lifecycle Management (CLM) activities while fostering an understanding of the development of our customer base.
As a Senior Data/Product Analyst you will be instrumental in generating data-driven insights that support our lifecycle strategy and CRM decision-making. You will own the analysis of complex data sets producing actionable insights that drive our CRM initiatives. Your role will involve working closely with lifecycle managers to develop tactics and solutions that enhance CRM communications and ensure alignment with strategic goals. Additionally you will lead the design and evaluation of A/B tests providing recommendations to refine CRM strategy execution and improve performance. Collaborate with cross-functional teams including applied/data scientists engineers and other analysts to build cutting-edge CRM measurement and performance solutions.
This is a hybrid position (40% office time 60% work from home) and is based in Berlin.
INCLUSIVE BY DESIGN
At Zalando our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications merit and business needs. We welcome applications from people of all gender identities sexual orientations personal expressions racial identities ethnicities religious beliefs and disability statuses. We only want to know why youre great for this role so please avoid including your picture age and marital status in your CV as well.
We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need so we can best support and assist you throughout the hiring process.
Required Experience:
Senior IC
Employment Type
Full-Time
