Customer Service Representative
Customer Service Representative
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$ 26000 - 30000
1 Vacancy
Job Description
Job Ad: Customer Service Representative Ideaboxpro (Los Angeles CA)
Job Title: Customer Service Representative
Company: Ideaboxpro
Location: Los Angeles CA
Salary: $26000 - $30000
Job Type: Full-Time
About Us:
Ideaboxpro is an innovative company specializing in creative solutions and digital marketing strategies tailored to our clients unique needs. Based in Los Angeles we pride ourselves on fostering a collaborative environment where creativity thrives and ideas turn into impactful strategies. Our team is dedicated to delivering exceptional results and maintaining strong relationships with our clients.
Job Description:
We are seeking a motivated and enthusiastic Customer Service Representative to join our dynamic team. In this role you will be the first point of contact for our valued customers addressing their inquiries and resolving any issues they may encounter. Your primary goal will be to ensure a positive customer experience helping to build and maintain the trust that our brand has established in the market.
Responsibilities:
- Handle incoming customer inquiries via phone email and live chat.
- Provide accurate information about products and services to customers.
- Resolve customer complaints and issues in a timely and professional manner.
- Process orders and manage customer accounts efficiently.
- Document all customer interactions in our system for reference and follow-up.
- Assist customers with troubleshooting and technical support needs.
Skills Required:
- High school diploma or equivalent; associates or bachelors degree preferred.
- Proven experience in customer service or a similar role.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and the ability to think critically.
- Proficient in using customer service software and Microsoft Office Suite.
- Ability to manage multiple tasks simultaneously and prioritize effectively.
Benefits:
- Competitive salary ranging from $26000 to $30000.
- Health dental and vision insurance.
- Paid vacation and sick leave.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
If you are passionate about communications and eager to make a difference in a creative company apply today to join Ideaboxpro as our Customer Service Representative
Required Experience:
Unclear Seniority
Employment Type
Full-Time
