drjobs Patient Service Representative

Patient Service Representative

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1 Vacancy
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Job Location drjobs

Wayzata, MN - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Overview

At Lake Minnetonka Dental we are dedicated to providing exceptional patient care an outstanding patient experience and the convenience of same-day treatment. We are seeking aPatient Service Representativewho excels in financial coordination dental insurance management and patient billing. This role is ideal for someone who is detail-oriented financially savvy and passionate about helping patients navigate their treatment options with confidence and clarity.
Lake Minnetonka Dental
109 Bushaway Rd
Wayzata Minnesota 55391
Why Join Us
Top-tier patient care:We go above and beyond to provide the highest quality dental services.
Same-day care:We make dental visits efficient and hassle-free for our patients.
Financial expertise valued:Your skills in insurance verification treatment estimates and payment coordination will make a direct impact.
Fun office atmosphere with a great dedicated team that enjoys having fun all day long!
Pay is 25-30 per hour

Responsibilities

  • Be thefirst point of contactgreeting and assisting patients with warmth and professionalism.
  • Manage insurance verification and benefits breakdownsfor patients ensuring accurate coverage details.
  • Prepare and present detailed treatment plans with financial estimates ensuring patients fully understand their costs and payment options.
  • Answer calls schedule appointments and assist patients with financial and insurance inquiries.
  • Verify and process dental insurance (PPO only; we do not accept HMO plans).
  • Maintain a well-organized and welcoming front office environment.
  • Support the clinical team by facilitating smooth patient flow throughout the day.

Qualifications

  • At least 1 year of experience in a dental office isREQUIRED.
  • Proficiency in dental insurance financial presentations and treatment planning isREQUIRED.
  • Strong understanding of dental billing claims processing and financial coordination.
  • Outstanding customer service and communication skills.
  • A team player with a positive can-do attitude.
  • Availability to work as needed within our office hours (shifts vary between 6:30 AM - 4:30 PM).

Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race ancestry color age national origin ethnicity religious creed or belief physical or mental disability marital or familial status legally protected medical condition genetic information military or veteran status sex gender sexual orientation citizenship status or any other characteristic protected by applicable law.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

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