Leisure Attendant
Leisure Attendant
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Salary Not Disclosed
1 Vacancy
Job Description
Located 7 miles from Edinburghs city centre surrounded by beautiful Scottish countryside just off the A71 lies the four-star Dalmahoy Hotel and Country Club. With spectacular views to Edinburgh Castle and the Forth Bridges its a celebration of Scottish heritage dating back to the 13th century.
With 18 operating departments and up to 250 employees Dalmahoy offers unrivalled opportunities to progress your career across many different roles and disciplines.
Come and join us!
We are currently seeking a passionate and guest focussed casual Leisure Attendant to join our friendly Leisure team.
JOB SUMMARY
To provide a level of customer service that exceeds guest expectations. Ensure that you work alongside your colleagues as an effective team member maintaining a flexible and professional attitude at all times. To maintain high standards of cleanliness throughout the Leisure department ensuring that an exceptional operational standard is delivered across all areas.
Reports To: Director of Golf & Leisure
Essential Tasks:
- Meet greet and check in members and guests to the Leisure Club with a warm friendly and professional attitude.
- To carry out cleaning duties professionally and efficiently to a high standard.
- Shared pool lifeguard responsibilities.
- When on pool duty carry out regular pool water treatment tests to ensure the safety and comfort of all pool users.
- To upsell stock and services on offer at the club.
- To assist the membership sales team by handling enquiries and displaying a sound knowledge of our various offerings demonstrating a customer focussed attitude at all times.
- Understand and uphold the hotels policy on cash handling and fraud.
- Ensure that all procedures aligned with health & safety and security are fully adhered to.
- Maintain a hands on approach in supporting the relevant teams.
- Willing to undertake any reasonable request made by management.
Back of House Tasks:
- Demonstrate knowledge of job-relevant issues products systems and processes.
- Develop a good working knowledge of all relevant systems and procedures.
Supervision Training and Development:
- Full training and career development will be available
Personality:
- Friendly professional and welcoming.
- Excellent verbal / telephone / written communication skills.
- Good attention to detail with a methodical approach to tasks.
- Highly organised and motivated.
- Ambitious
Experience & Qualifications:
- A strong command of spoken and written English is required.
- Should be both numerate and literate
- Must be able to legally work in the United Kingdom.
- A knowledge of golf or sport orientated background is preferred but not essential
- Computer literate and a working knowledge of a Leisure POS is preferred but not essential.
- Whilst these are required for the role training is available if the candidate does not currently have these qualifications.
OTHER
Weekend availability
Lifeguarding: 1 year (preferred)
Leisure Club: 1 year (preferred)
Employment Type
Part-Time
