Senior Culinary Director
Senior Culinary Director
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Salary Not Disclosed
1 Vacancy
Job Description
Forefront is seeking a dynamic and experienced Director Culinary Operations to oversee culinary operations and personnel across multiple healthcare and senior living accounts throughout Montana. This leadership role is based in Billings MT and requires travel to various locations within the state up to 50% of the time.
The Director Culinary Operations will be responsible for ensuring consistent high-quality food service that meets regulatory guidelines supports the health and satisfaction of residents and patients and fosters a culture of excellence among culinary teams. This individual will collaborate closely with facility administrators dietitians and corporate leadership to drive operational efficiency staff development and culinary innovation.
Summary/Objective:
The Director Culinary Operations is responsible for leading and overseeing the daily culinary operations across multiple healthcare facilities and senior living communities. This role ensures the consistent preparation and service of high-quality meals that align with dietary guidelines regulatory standards and exceptional customer service. This position plays a key role in fostering a culture of excellence ensuring patient resident and client satisfaction. The Culinary Operations Director also plays a critical role in maintaining financial performance supporting team development and aligning operations with both company standards and client vision.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Implement and oversee company retail programs across service locations.
Direct and supervise all culinary functions and personnel.
Implement and operate culinary programs (Meal Suite POS).
Support culinary staff development through training coaching and performance evaluation.
Assist in recruitment interviewing hiring and onboarding of culinary team members.
Collaborate with dietitians executive chefs and directors to ensure meals meet residents dietary requirements and preferences including special therapeutic diets.
Ensure food safety and sanitation standards are followed in meal preparation storage and service.
Oversee inventory management supply ordering and food waste reduction.
Process invoices and maintain accurate culinary-related financial records. Coordinate with vendors for timely account settlements.
Manage and complete month-end financials ensuring accuracy and alignment with budgetary goals.
Address food-related concerns or complaints from patients residents and staff in a professional and timely manner.
Maintain accurate records of food temperatures equipment maintenance and safety protocols.
Conduct and document weekly and monthly audits (sanitation safety food quality and meal delivery).
Monitor and evaluate food quality presentation and service to ensure consistency and satisfaction.
Establish and maintain culinary standards operating procedures and best practices.
Provide leadership and hands-on support to culinary teams across all locations.
Conduct regular audits and performance reviews to ensure operational excellence.
Collaborate with the Regional Director of Operations on strategic planning and process improvement.
Manage food and labor costs to meet financial goals and commitments.
Support new account openings transitions and ongoing development initiatives.
Create conduct and participate in quarterly business reviews (QBRs) to evaluate performance and align goals.
Build and maintain strong client relationships through regular communication proactive service and responsiveness to feedback.
Participate in client meetings providing updates on performance addressing concerns and ensuring alignment with client expectations.
Champion client satisfaction ensuring culinary services consistently meet or exceed expectations.
Maintain and assist with new menu rollouts.
Plan and participate in holiday meals and catering events.
Complete bi-weekly payroll processing as needed.
Attend and contribute to resident manager all-staff and client meetings.
Perform additional duties as directed by the Regional Director of Operations.
Qualifications :
Qualifications:
3-5 years of experience with a culinary background preferably within a healthcare or institutional setting. Knowledge of dietary restrictions and nutrition for individuals with specific health conditions (e.g. diabetes cardiovascular diseases).
Certified Dietary Manager (CDM) preferred.
ServSafe Food Protection Manager Certification (must be obtained within the first 90 days of employment).
Strong communication and interpersonal skills with the ability to work effectively in a team environment. Ability to manage multiple tasks in a fast-paced environment.
Excellent leadership coaching and communication skills.
Valid drivers license.
Proficiency with Microsoft Office Suite and Google Workspace.
Competencies:
Customer Service Oriented
Basic Food Preparation Knowledge
Sanitation and Safety Practices
Problem Solving
Leadership and Team Development
Financial Acumen
Quality Assurance and Compliance
Time Management
Physical Demands:
The Director Culinary Operations stands and walks constantly throughout the working day as well as reaches stoops bends lifts carries and manipulates various food products dietary supplies and equipment. The Operations Support Associate must have an ability to work with chemicals and cleaning agents. Must be able to lift and/or carry fifty (50lbs) to seventy-five pounds (75lbs) and withstand exposure to temperature and humidity changes as in entering refrigerated storage areas working at ovens ranges dish-washing machines and at steam tables.
Position Type/Expected Hours of Work:
This is an exempt salaried position with expected hours to include: days evenings weekends and holidays.
Travel:
This position requires up to 50% travel. Candidates must be able to travel via automobile and airplane as needed to support operations across multiple locations.
Additional Information :
AAP/EEO Statement:
Forefront Healthcare is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race color religion gender national origin disability status protected veteran status or any other characteristic protected by law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
