Technical Implementation Specialist, Ecommerce
Technical Implementation Specialist, Ecommerce
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USD 130000 - 150000
1 Vacancy
Job Description
Who We Are
At Tonal were revolutionizing strength training with the worlds smartest fitness system and the software that powers it. Our mission is to help people lead healthier lives through personalized data-driven workouts accessible from the comfort of their homes. We believe in pushing boundaries reimagining possibilities and continually enhancing our productsbecause strength changes everything.
Overview
Were looking for a hands-on Technical Implementation Specialist Ecommerce to help shape the future of Tonals digital storefront. Reporting to the Senior Manager of Ecommerce youll translate business goals into technical requirements manage technical ecommerce projects from scoping through launch and work closely with both internal stakeholders and external development partners. In some cases you may implement solutions directly; in others youll lead technical collaboration with developers or platform partners to get the work done. Your focus will be on delivering scalable efficient solutions that improve customer experience and business outcomes.
What You Will Do
Translate business objectives and strategic website initiatives into detailed technical requirements user stories and documentation
Own project management and technical delivery of ecommerce initiatives from site enhancements to tool integrations
Assess feasibility of requests and define clear paths to execution whether self-implemented or via third-party partners
Collaborate cross-functionally with Marketing Engineering Customer Support and Finance teams to align on priorities timing and impact
Partner with external developers Shopify support and vendors to ensure timely and high-quality execution
Maintain clear documentation of site architecture systems integrations and vendor workflows
Contribute to front-end configuration testing or troubleshooting as needed especially in Shopify admin or theme settings
Identify and recommend tools apps or technical workflows to improve efficiency and platform performance
Support QA and validation for new features experiments or site updates
Who You Are
4 years of experience in ecommerce product management or technical project delivery with strong familiarity with platform implementation
Hands-on experience with Shopify (ideally Shopify Plus) including theme configuration app integrations and platform limitations
Capable of writing detailed technical requirements and communicating clearly across technical and non-technical audiences
Comfortable managing third-party developers vendors and sprint workflows to ensure successful execution
Able to step in and execute directly when appropriate whether configuring settings testing site behavior or making small theme edits
Excellent organizational and project management skills; highly detail-oriented and proactive
Familiar with tools like Jira Google Analytics Shopify Admin and CMS best practices
At Tonal we believe that the unique and varied lived experiences of our teammates contribute to our overall strength. We dont just appreciate differences we celebrate them and we always seek people that represent a wide variety of backgrounds. Were dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. If your experience aligns with what were looking for (even if you dont check every single box) send us your application. We would love to hear from you!
Tonal is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence dignity integration and equality of opportunity. Should you have any accommodation requests please reach out to us via our confidential email All requests will be addressed and responded to in accordance with Tonals Accessibility Policy and local legislation.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
