drjobs Customer Care Coordinator

Customer Care Coordinator

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1 Vacancy
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Job Location drjobs

Honolulu, HI - USA

Hourly Salary drjobs

$ 18 - 23

Vacancy

1 Vacancy

Job Description

At the Servco Customer Care Center we provide top notch service to our customers. If you have a positive attitude like to work in a fast-paced environment and enjoy helping others this may be the position for you. Customer Care Coordinators work in our hybrid call center and assist customers with scheduling appointments for service at our various dealerships across Hawaii.

Learn more about being a Customer Service Coordinator at Servco at: inbound phone calls and make outbound follow-up phone calls in a timely manner

  • Assist customers with scheduling appointments by phone and follow-up with customers regarding email and online appointment requests
  • Accurately identify and document appropriate service and maintenance needed
  • Coordinate shuttle or loaner service as requested
  • Effectively resolves customer issues or concerns
  • Ensures regular communication with customers to include reminder calls status updates on vehicle service scheduling follow-up appointments etc.
  • Requirements:

    Customer Service Call Center Representative Call Center Agent Call Center Coordinator

    At Servco were committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California and of course Hawaii Team Servco is a collective of over 2000 like-minded individuals guided by our four Core Values of Respect Service Teamwork and Innovation. For over 100 years we have been dedicated to superior service to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.

    Interested

    Visit to apply online or email us at .

    Equal Opportunity Employer and Drug-Free Workplace

    Pay Range: $18.85 - $23.65 per hour

    Required Experience:

    IC

    Employment Type

    Full-Time

    About Company

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