Transcon Outbound Agent
Transcon Outbound Agent
Posted on :
04-07-2025
Employer Active
1 Vacancy
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Job Description
Summary: Manage the on-time and accurate pick up process and transfer of Transcon shipments with a sense of urgency. Offer best-in-class customer service to Expeditors customers and network of destination branches.
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Transcon files and reporting
- Ensure accurate and timely client and vendor billing
- Ensure delivery of freight and timely clearance when applicable
- Interact with customers in arranging their shipments to meet customers service standards
- Contribute and maintain good relationships with suppliers
- Network communications timely responses to emails and requests
- Meet KPI standards in accordance with Company policy
- Understand customers procedures and maintain updated internal SOPs
Qualifications :
- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
- Effective interpersonal skills including proven verbal and written skills.
- Detailed oriented with ability to manage multiple job functions with minimal supervision
- Pro-active strong organizational skills
- Good computer skills (Excel Word)
- Fluent in English
Additional Information :
Expeditors offers excellent benefits:
- Paid Vacation Holiday Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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