Training Facilitator
Training Facilitator
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$ 40000 - 50000
1 Vacancy
Job Description
At Morgan & Morgan the work we do matters. For millions of Americans were their last line of defense against insurance companies large corporations or defective goods. From attorneys in all 50 states to client support staff creative marketing to operations teams every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6000 employees are all united by one mission: For the People.
Summary
Were seeking a dynamic and engaging Training Facilitator to join our Learning & Development team. This role requires a confident public speaker who can deliver in-person and virtual training sessions troubleshoot issues in real time and ensure that each employee begins their journey with clarity confidence and support. The ideal candidate is a confident presenter an independent self-starter and a trusted professional who brings warmth clarity and polish to every interaction.
Key Responsibilities
- Facilitate interactive and informative onboarding and training sessions for case staff both in person and virtually
- Foster a welcoming and professional environment that reflects the firms core values and commitment to excellence while clearly communicating expectations and procedures to learners
- Monitor attendance and maintain accurate training records ensuring compliance and documentation are consistently up to date
- Prepare and submit session summaries and reporting on attendance engagement and feedback
- Serve as the primary point of contact during training sessions offering real-time support and guidance to participants
- Troubleshoot basic technical issues with Zoom Microsoft Teams or other training tools escalating when necessary
- Collaborate with Learning & Development and department leaders to ensure training content remains accurate relevant and aligned with firm standards
- Continuously seek opportunities to improve delivery methods and participant engagement
- Represent the firm with professionalism and confidence when interacting with employees at all levels of the organization
Qualifications
- Proven experience facilitating professional training onboarding or public speaking in a corporate or legal environment
- Exceptional communication and presentation skills with a warm professional presence
- Proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook)
- Comfortable troubleshooting basic technical issues and responding flexibly in dynamic situations
- Familiarity with virtual collaboration tools including Zoom and Microsoft Teams
- Ability to think on your feet problem-solve in real time and maintain composure under pressure
Preferred Qualifications
- Prior experience in a legal setting; experience in personal injury law strongly preferred
- Proven ability to communicate effectively and professionally across all levels of an organization including attorneys and executives
- Familiarity with adult learning principles instructional design and training material development
Location: This position will be based in either our NYC Seaport or Jersey City office.
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Salary Range
$40000 - $50000 USD
Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people not the powerful. This success starts with our staff. For full-time employees we offer an excellent benefits package including medical and dental insurance 401(k) plan paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
Here is a link to Morgan & Morgans privacy policy.
Employment Type
Full Time
