Executive Housekeeper
Executive Housekeeper
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Job Description
As Executive Housekeeper at Novotel Cairns Oasis Resort youll lead the heart of our operation by overseeing our multifaceted housekeeping and laundry teams ensuring every detail supports an exceptional guest experience. Reporting to the Rooms Division Manager youll drive high standards of cleanliness comfort and productivity across the resort.
In this role youll provide strong leadership and focus on delivering results. Youll guide and develop your team oversee budgets and operations work closely with vendors and continuously improve processes to deliver outstanding cleanliness and service all while meeting business goals and driving productivity.
What Youll Be Doing:
- Lead and manage housekeeping operations to ensure rooms and public areas meet brand and cleanliness standards
- Build and motivate a high-performing housekeeping team through clear communication leadership and training
- Oversee laundry operations ensuring timely high-quality service for linen
- Support the Rooms Division Manager in driving departmental performance and meeting financial targets
- Manage inventories stock control and departmental budgets with precision
- Collaborate with vendors to maintain service quality contract compliance and cost efficiency
- Act on guest feedback to consistently enhance guest comfort and overall care
- Identify and implement process improvements that increase productivity and elevate the guest experience
Qualifications :
What Were Looking For
- Demonstrated expertise in the hotel industry with a proven emphasis on leadership and driving operational excellence
- Exceptional skills in coaching mentoring and developing high-performing motivated teams
- Consistent track record of effectively managing rosters controlling costs and exceeding budget and performance targets
- Advanced proficiency in Microsoft Office and Outlook; hands-on experience with Opera Cloud and HubOS highly advantageous
- Culturally sensitive and adept at fostering collaboration across diverse teams to achieve shared goals
- Highly flexible and committed to supporting a rotating roster including weekends and public holidays
Additional Information :
Why work for Accor
Accor is one of the largest global hospitality businesses with over 5400 Hotels across 110 countries the career development opportunities are endless.
Benefits Your Way
- Immediate access to global accommodation and F&B discounts
- #LearnYourWay with a sophisticated modern training platform which offers a constantly expanding database of free industry focused training.
- Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion.
We are an inclusive employer and our ambition is to attract recruit and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process you are most welcome to let us know.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
