Housekeeping Coordinator
Housekeeping Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a detail-oriented and efficient Housekeeping Coordinator to join our team in Kuala Lumpur Malaysia. As a Housekeeping Coordinator you will play a crucial role in ensuring the smooth operation of our housekeeping department maintaining high standards of cleanliness and guest satisfaction.
- Coordinate and oversee daily housekeeping operations ensuring efficient communication between housekeeping staff front office and other departments
- Manage room status updates and coordinate with front office to ensure timely room availability for guest arrivals
- Handle guest requests and complaints promptly and professionally ensuring high levels of customer satisfaction
- Supervise housekeeping staff including room attendants and public area cleaners to maintain cleanliness standards throughout the property
- Monitor and maintain inventory of housekeeping supplies linens and equipment
- Conduct regular inspections of guest rooms and public areas to ensure adherence to cleanliness and quality standards
- Coordinate with maintenance department for timely resolution of repair and maintenance issues
- Manage lost and found items ensuring proper documentation and storage
- Assist in training new housekeeping staff and conducting performance evaluations
- Implement and maintain safety and security procedures within the housekeeping department
- Prepare and maintain accurate records reports and schedules
- Collaborate with other departments to ensure seamless guest experiences and efficient hotel operations
Qualifications :
- Fluency in English; additional languages are a plus
- Proficiency in computer skills including Microsoft Office suite
- Excellent interpersonal and communication skills
- Ability to work flexible hours including weekends and holidays
- Customer-focused mindset with a commitment to providing exceptional service
- Time management skills and ability to multitask in a fast-paced environment
- Adaptability to changing priorities and ability to work under pressure
Additional Information :
Join us at Accor where life pulses with passion!
As a pioneer in the art of responsible hospitality the Accor Group gathers more than 45 brands 5600 hotels 10000 restaurants and lifestyle destinations in 110 countries. While each brand has its own personality where you will be able to truly find yourself they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us you will become a Heartist because hospitality is first and foremost a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow to fulfil yourself to discover other professions and to pursue career opportunities in your hotel or in other hospitality environments in your country or anywhere in the world!
You will enjoy exclusive benefits specific to the sector and beyond as well as strong recognition for your daily commitment.
Everything you will do with us regardless of your profession will offer a deep sense of meaning to create lasting memorable and impactful experiences for your customers for your colleagues and for the planet.
Hospitality is a work of heart
Join us and become a Heartist.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
