drjobs Underwriting Operations Manager (12 month FTC)

Underwriting Operations Manager (12 month FTC)

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1 Vacancy
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Job Location drjobs

Peterborough - UK

Yearly Salary drjobs

GBP 40001 - 50000

Vacancy

1 Vacancy

Job Description

Underwriting Operations Manager (Fixed Term Contract 12 months)

Are you a seasoned Underwriter with a passion for operational excellence and team development Ready to take the reins in a senior leadership role where your expertise will shape the future of underwriting Were looking for an inspiring Underwriting Operations Manager here at OneFamily to lead optimise and innovate as we embark on an ambitious growth journey.

Your Mission

In this pivotal role youll lead the charge in transforming our underwriting operationsmentoring talent refining processes and ensuring we deliver exceptional service to customers and intermediaries alike. Youll be an instrumental voice in a close-knit underwriting team using your expertise to help shape our future success

Key Accountabilities

  • Lead & Mentor: Manage and develop a small but mighty Underwriting Support Team (2 people) preparing them for future roles as trainee Underwriters.
  • Operational Oversight: Manage our Operational Underwriter and continuously optimise underwriting processes for efficiency and effectiveness.
  • Customer & Intermediary Excellence: Oversee all underwriting touchpointsPost Issue Reinstatements Pre/Post Sale Enquiries and Medical Evidenceensuring timely high-quality interactions.
  • Post-Issue Leadership: Oversee daily post-issue sampling and support case assessments as needed.
  • Stakeholder Support: Provide expert support to our intermediary and internal sales teams.
  • Process Innovation: Collaborate with the Underwriting Development Team to enhance question sets and rules.
  • Strategic Influence: Partner with the Head of Underwriting to shape future underwriting philosophies especially around medical evidence referrals.
  • Audit & Compliance: Support reinsurer relationships and contribute to internal and external audits.
  • Performance Monitoring: Track and report on operational underwriting outcomes to drive continuous improvement.

What You Bring

  • Product Knowledge: Strong understanding of Life Critical Illness and TPD products (Income Protection knowledge a plus).
  • Underwriting Expertise: Proven experience with current underwriting authority for Life CI and TPD.
  • Market Insight: Solid grasp of the UK distribution insurance and reinsurance landscape.
  • Communication Skills: Confident communicator with stakeholders at all levelsinternal and external.
  • Adaptability: Eagerness to learn and evolve with our medical evidence strategy.
  • Industry Awareness: Up-to-date knowledge of medical and underwriting developments in the UK market.

Why Join Us

This is more than a jobits a chance to lead innovate and make a lasting impact. Youll be part of a forward-thinking team that values collaboration continuous improvement and putting people first.

Join us and put your stamp on the future of OneFamily!

The Company

OneFamily are an award-winning financial services company providing products and services that help modern families thrive.

We believe that finance isnt just personal. Every decision you make affects the people you care about most. Thats why we believe in creating products for modern families: the dual parents the divorced the single parents the live-in grandma and the mate that your kid calls Uncle - whatever family means to you.

Work With Us

The Benefits


Required Experience:

Manager

Employment Type

Unclear

About Company

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