Shift Leader
Shift Leader
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Job Description
Our mission at Ibis Edinburgh Royal Mile Hunter Square is to create memorable moments for our guests by connecting hearts from arrival to farewell.
A job a career or a calling - whatever brings you here we have something for you!
As part of our team you can have:
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively initiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
As a Shift Leader youll take on a multi-skilled hands-on role that combines Reception and Food & Beverage responsibilities. You will:
Lead the front desk team during shifts ensuring smooth operations and exceptional guest service
Jump into Food & Beverage service (breakfast bar lunch or dinner) when needed
Assist with reservations back-office tasks and guest inquiries
Handle guest requests and issues professionally ensuring satisfaction at every step
Motivate and support your team helping new team members settle in and thrive
Ensure compliance with health safety and hygiene standards
Qualifications :
Previous hotel or hospitality experience desired
A positive can-do attitude and flexibility to work in a fast-paced environment
Strong multitasking and communication skills
A passion for guest service and attention to detail
Willingness to work flexible hours including weekends and holidays
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
