Compensation range:

Your rate of pay will be based on applicable experience

POSITION SUMMARY:

The Patient Access Representative II OB is assigned to the Mother & Baby Care Center and is responsible to accurately collect and analyze all required demographic insurance financial and clinical data elements necessary to register patients presenting for care. In addition this position is responsible for numerous quality control tasks that must be completed with limited supervision. This position is responsible for the provision of routine and advanced level patient access activities to facilitate efficient operations expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. This position is responsible to consistently demonstrate the core values of Enloe Medical Center. This position is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Centers Code of Conduct.

EDUCATION / TRAINING / EXPERIENCE:

Must meet one of the following:

Competency as a Patient Access Representative I at Enloe Medical Center

Six months Patient Access/Registration or billing experience

Two years hospital Unit Secretary experience

SKILLS / KNOWLEDGE / ABILITIES:

This position interfaces with all levels of personnel within the hospital or clinic setting. Must demonstrate excellent customer service skills. Must be personally motivated to maintain productivity levels in a work area with dynamic patient volumes. Must be proficient in Microsoft Office (Word/Excel/Outlook). Must demonstrate positive professional and effective interpersonal relations with patients public physicians and staff and demonstrate the ability to work in a multidisciplinary team environment. Must demonstrate the ability to communicate with patients and families during time of emotional and physical stress. Must demonstrate sensitivity and compassion for the hospitalized patient and family. Must demonstrate the ability to expedite registration activities to support clinical operational needs in emergent situations. Must maintain all protected patient information in strict confidence. Must demonstrate high ethical standards and comply with applicable State and Federal regulatory requirements. Must demonstrate competency in performance of their job duties in accordance with department standards. Must demonstrate the ability to follow instructions work quickly and accurately in a fast paced environment. Must demonstrate the ability to organize and prioritize assignments. Must demonstrate reliability and dependability by reporting to work as scheduled. Must demonstrate the ability to work under conditions of frequent interruptions and willingness to be flexible and adapt to change. Must be able to fulfill the essential functions of the position.

Benefits Information

Enloe offers a comprehensive and competitive benefits package to all eligible employees including but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as its earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

Please visit the employee benefits page at get more in-depth benefits and coverage information or email to receive a full summary of benefits.