Sales Operations Specialist

Sales Operations Specialist

London or Manchester hybrid

This role is part of our Holding team based in Hamburg London Amsterdam and Rotterdam. Our team is the engine of sales excellence within DEPT EMEA driving sustainable growth and maximizing efficiency across commercial activities. As part of our team youll be immersed in a diverse environment collaborating with stakeholders from the business teams and with experts in Sales Operations marketing and partner management. Were the backbone of DEPT ensuring seamless operations and empowering Depsters to reach new heights. If youre hungry for success eager to fuel business growth structured in your workflows and ready to embark on exciting ventures join us!

JOB PURPOSE

As part of the sales operations team in EMEA you will be responsible for proactively driving new business by identifying and engaging high-potential prospects expanding the agencys regional reach by using a range of inbound and outbound sales tactics. You will play a critical role in the sourcing of new business leads. You will do this by executing targeted and thoughtful outreach campaigns and nurture valuable connections generating coffee dates for the sales teams and supporting sales growth initiatives.

KEY RESPONSIBILITIES

• Build manage and execute outreach campaigns in Linkedin and to agreed target lists constantly monitoring engagement and adjusting accordingly to grow our DEPTfluencers networks with relevant connections
• Support ongoing outreach hustles as well as partner and conference/event hustles for UKI / EMEA by building target lists drafting outreach copy coordinating meetings generating registrations & coffee dates in close collaboration with the marketing team & the growth marketing team
• Develop manage and support with a proper follow up strategies and workflows
• Contribute to the creation of campaign themes and outreach ideas with the marketing team & the growth marketing team and execute engagement strategies for UKI to help nurture prospects into tangible connections that will be handed to the sales team (incl ABM)
• Attend relevant UKI industry events support with lead/coffee date preparation & organisation and represent DEPT
• Manage the qualification of marketing qualified leads (MQLs) against specified criteria and coordinate outreach with key executives at DEPT to ensure the best results.
• Support with the administration and clean-up of our CRM system (Salesforce). By checking dashboards and holding other lead owners accountable youre making sure the data of our internal information database is up to date at all times.

KPIs

• Growth of DEPTfluencer profiles relevant new connections
• Generate registrations for owned events / generate scheduled meetings for external events with relevant new prospects
• Nurturing existing DEPTfluencer networks/connections & building conversations
• Generating & preparing coffee dates
  

WHAT WE ARE LOOKING FOR

• Extensive experience working in sales sales operations or in business development
• Experience with CRMs like Salesforce (or similar sales database) LinkedIn Sales navigator and outbound tools like Apollo / ;
• Can demonstrate being a trusted first point of contact for new business leads to conduct a thorough qualification process providing a detailed handover to the sales team;
• Experience with different communication techniques including goal oriented calling emailing LinkedIn etc. to build engagement and achieve results;
• Are internationally oriented and master the English language in speaking and writing;
• Have strong verbal and written communication skills interpersonal and organisational skills;
• Are commercially driven
• Have good time management skills and the ability to stay flexible in a fast paced environment; you can quickly switch between topics and campaigns
• Are very well organised and structured and able to effectively communicate the status and developments of your work;
• Are the example of proactivity and result-orientation and you always apply a confident can-do attitude;
• Are a great listener and able to identify both a clients needs and that of your colleagues;
• Are eager to learn and always open to new developments.
  
  

WE OFFER

• A flexible hybrid working policy (2 days from the office depending on location).
• An excellent salary based on experience and equal pay policies.
• Pension free private healthcare mental health support and company sick pay scheme.
• 26 days paid holiday (plus UK Bank Holidays).
• Help getting you to work with a season ticket loan and cycle to work scheme.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks bringing the outside in with regular guest speakers and events.
• Learning and Development supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a Buddy to help you through your first weeks at DEPT.
• A reputation for doing good. DEPT has been a CertifiedB Corp since 2021 and named Agency of the Year at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small local or global at DEPT youll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training development and certifications.
• Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities

WHO ARE WE

We are pioneers at heart. What does that mean We are always looking forward thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency with a deep skillset in tech and marketing. Thats why we hire curious self-driven talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning that with people across 30 countries were big enough to provide you with the best tools global opportunities and benefits that help you thrive. While acting small by investing in you your growth your team and giving you the autonomy to solve our clients problems no matter where you are in the world.

DIVERSITY EQUITY & INCLUSION

At DEPT we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit develop nurture and retain talented individuals from diverse backgrounds with varying skills and perspectives.

Not sure you meet all qualifications Apply and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity equity and inclusion Check out our effortshere.