Payment Collection Agents
Payment Collection Agents
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Job Description
Paradise Architectural PANELS & STEEL is a leading manufacturer and supplier of high-quality architectural panels and steel products. Our company has been in business for over 20 years and has established a strong reputation for providing top-notch products and exceptional customer service.
We are seeking a highly motivated and organized Payment Collection Agent to join our team. As a Payment Collection Agent you will be responsible for collecting payments from our customers and ensuring timely and accurate processing of all transactions.
Key Responsibilities:
- Contact customers to follow up on outstanding payments and arrange for payment collection
- Maintain accurate and up-to-date records of payment collections and customer accounts
- Resolve any payment discrepancies or issues in a timely and professional manner
- Work closely with the sales team to ensure all payments are received on time
- Provide excellent customer service by responding to inquiries and concerns related to payments
- Monitor and report on delinquent accounts to management
- Collaborate with the accounting department to reconcile accounts and resolve any discrepancies
- Maintain a positive and professional relationship with customers to ensure continued business and timely payments
- Keep up to date with company policies and procedures related to payment collections
Qualifications:
- High school diploma or equivalent
- Previous experience in payment collection or a similar role
- Strong communication and negotiation skills
- Excellent time management and organizational skills
- Proficient in Microsoft Office and accounting software
- Ability to work independently and in a team environment
- Attention to detail and accuracy
- Knowledge of collection laws and regulations is a plus
If you are a self-motivated individual with a passion for providing exceptional customer service and have experience in payment collection we encourage you to apply for this exciting opportunity with Paradise Architectural PANELS & STEEL. Join our team and be a part of our continued success in the architectural panels and steel industry.
Employment Type
Full Time
