BECOME OUR NEXT ASSISTANT DIRECTOR OF F&B AT AT&T HOTEL AND CONFERENCE CENTER! HOOK EM!
Principle Responsibilities & Position Purpose: Assist the Director of Food & Beverage in the foodservice operation at in the hotel and conference center with a focus on the PM shifts.
ESSENTIAL FUNCTIONS
Financially accountable for all food and beverage outlets
Assure that all outlets perform services according to Platinum Service especially the PM/evening shift
Operates the department in accordance with the approved budget while providing the Client with the maximum value for the dollars spent.
Ensures that the food offered to the client customers and employees of the operation is of superior quality.
Directs and conducts safety sanitation and maintenance programs.
Directs and coordinates training and training plans
Maintains excellent relationships with employees guests and Client as well as other departments within the operation.
Able to handle responsibility for ensuring proper presentation portion control and maintenance of proper serving temperatures-follows HACCP standards
Maintains close communication with the Food & Beverage Division and other department/division heads.
Will assist in developing annual budget and action plans including annual objectives.
Reviews daily operating results and weekly forecasting and scheduling taking immediate corrective action if required.
Maintains high visibility with associates and guests.
Conducts daily review of Food & Beverage Division hotel operations with Department Heads.
Will attend hotel operational meetings Food & Beverage departmental meetings and associate-related events.
Reviews annual objectives composed by department heads and monitors progress to completion over coming year.
Monitors associate hires and disciplinary actions.
Mandatory adherence to the Platinum Service process on a daily basis. To include Platinum Service Standards Great Elements of Customer Service and the To BE Philosophy.
SUPPORTIVE FUNCTIONS In addition to performance of the essential functions this position may be required to perform a combination of the following supportive functions with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company.
OTHER DUTIES Assimilate PLATINUM SERVICE culture into The AT&T Hotel & Conference Center through understanding supporting and participating in all elements of PLATINUM SERVICE. Demonstrate working knowledge of the service standards.
Regular attendance in conformance with the standards which may be established by Flik from time to time is essential to the successful performance of this position.
ORGANIZATIONAL RELATIONSHIPS Positions directly reporting to this position (titles):
OutletManagers
Stewarding Manager
SPECIFIC JOB KNOWLEDGE SKILL AND ABILITY The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation.
Extensive understanding and experience developing Menu Engineering reports
Extensive Food and Beverage costing experience to include yield management
Extensive understanding of Scheduling concepts
Extensive fine dining experience
Ability to analyze and develop labor models
Basic Property product knowledge i.e. staffing operations safety security union rules structural terminology fire police and health codes hotel policies city ordinances.
Extensive knowledge of hotel structure and how all departments interact
Extensive knowledge of various types of set up styles used in the meeting rooms
Basic knowledge of audio visual equipment telecom equipment lighting and room temperature control
Extensive knowledge of banquet menus
Basic wine and beverage knowledge
Proven ability to increase revenues
Proven ability to decrease costs
Understanding of Texas liquor laws (TABC)
Proven ability to increase guest and employee satisfaction
Extensive knowledge of market and related meeting industry.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience tact and diplomacy to diffuse anger collect accurate information and resolve conflicts
Quantitative processing of data via office machine equipment mathematical computations and analytical skills necessary to accurately determine and communicate financial forecasting and space utilization calculations.
Extensive knowledge of Excel
Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word Outlook Delphi (or in house sales system) Market Vision Internet and Intranet
Ability to read write and speak the English language to fully comprehend guest requests memos proposals general correspondence and similar written materials.
Possess a good conceptual understanding of electronic devices and the ability to operate such items as copy machines slide projectors microphones computers portable radios pagers etc.
Ability to complete a contract in compliance with all checklists standards and property policies.
Interpersonal skills to provide overall guest satisfaction.
Recognizes good quality products and presentations
QUALIFICATION STANDARDS EDUCATION
Minimum of Bachelors Degree required
6 years experience in a four-diamond property as a food and beverage manager or assistant Director or 4 years General Manager in a free-standing high volume high quality restaurant. Demonstrated profit and loss management ability and client relations success is essential
Requires operations management experience with purchasing knowledge
Excellent communication and computer skills are needed including knowledge of MS Office products
The individual must possess a demonstrated ability to manage multiple tasks and priorities have all skills and produce consistently accurate work.
Team Player and motivator detail oriented forward thinking creative ability to work within time frame maintain a consistently stable work environment.
*TO BE FORMALLY CONSIDERED FOR THE ROLE YOU MUST APPLY IN COMPASS CAREERS PAGE DIRECTLY (copy and paste onto your browser): Benefits working at AT&T Hotel and Conference Center and FLIK/Compass:
Paid Vacation Days
11 Paid Holidays (at time of hire)
Ride the Bus for Free
Free Daily Shift Meals
Discounted Monthly UT Garage Parking on-site
Discount Gift Shop offerings
Referral Bonus $
We are owned by UT Austin and managed by Compass Group North America a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.
AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.
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