Loan Servicing Manager
Loan Servicing Manager
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$ 81500 - 123200
1 Vacancy
Job Description
Description
Join a team that supports your career growth advancement and expanding opportunities! At JPMorgan Chase (JPMC) we take pride in valuing our employees individualities while supporting an inclusive culture of teamwork.
Asa Loan Servicing Manager inWholesale Lending Services you will be responsible for leading asyndicated lending services team based in Chicago. This client-facing group is responsible for providing high-quality service to multiple internal and external parties. In a complex sophisticated and evolving lending environment this role is dynamic highly visible and multi-faceted.
Job responsibilities
- Lead core Production teams responsible for Deal Set-Up/Funding and Loan Servicing functions while moving various client service priorities forward with a focus on measuring and improving client satisfaction
- Build and cultivate strong relationships with different lines of business and key stakeholders across the firm operating as an ambassador for Loan & Agency and Wholesale Lending Services more broadly
- Govern the overall productivity and quality of the Chicago Production teams acting as senior point of contact for business segment heads Credit Risk Legal and other key business partners
- Maintain a strong oversight of the risk & control environment; representing Wholesale Lending Services in various firm-wide risk forums audit cycles and operational risk deep dives where critical decisions are driven by quantitative and qualitative data
- Create a culture of continued process improvement by identifying and driving implementation of technology initiatives and operational process changes to meet the requirement of the wholesale lending businesses and clients
- Partner with Operational Excellence team to drive meaningful and strategic change such as process improvements product governance and client experience enhancements
- Partner with technology and transformation heads to re-imagine workflow tools and reporting mechanisms in a dynamic manner while ensuring execution of efficiency initiative
Required Qualifications Capabilities and Skills
- 3 years of syndicated loan experience
- Experience leading a complex lending operations
- Outstanding leadership qualities with experience developing high-performance teams through continuous training and dynamic coaching
- Exceptional organizational and communication skills with the ability to influence drive and implement change across teams
- Acute awareness of operational risks occurring throughout the lending lifecycle
- Results driven; ability to lead/drive execution; methodical approach to identifying and solving issues
- Strong presentation skills
Preferred Qualifications Capabilities and Skills
- 3 years syndicated loanservicing experience
- Proven success at transforming and/or building new operations and middle office teams
This position is not eligible for H1B or Sponsorship
Required Experience:
Manager
Employment Type
Full-Time
