Job Description
Job Title: Director of Personal Lines
Job Summary:
The Director of Personal Lines is responsible for overseeing and driving the strategic direction operational consistency and growth of personal lines business across a multi-agency platform. This leadership role involves close collaboration with cross-functional departments and agency partners to align goals strengthen market presence and optimize carrier relationships. The position plays a critical role in standardizing operations supporting mergers and acquisitions and enhancing client retention initiatives.
Responsibilities:
- Develop and implement strategic initiatives to drive growth profitability and consistency across personal lines operations
- Lead personal lines teams and foster high-performance culture across agency partners
- Align business objectives with agency partners to support retention cross-selling and long-term success
- Participate in the evaluation and integration planning for acquired agencies and their personal lines operations
- Collaborate with revenue and carrier relations leadership to manage and expand market access and carrier partnerships
- Coordinate with finance leadership to monitor revenue metrics carrier economics and margin goals
- Work with integration teams to ensure operational consistency and best practice implementation across all personal lines functions
- Support producers and sales teams to enhance client engagement and cross-sell opportunities
Qualifications/Requirements:
- 8 years of experience in personal lines insurance including 3 years in a senior or leadership capacity
- Demonstrated ability to manage multi-location or multi-agency personal lines operations
- Strong knowledge of personal lines products underwriting practices and carrier relationships
- Proven leadership experience in building and guiding high-performing teams
- Excellent communication analytical and strategic thinking skills
- Experience supporting M&A activity and operational integration preferred
- Active Michigan Property & Casualty license required
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Director